Arrowhead Honda

Robert provided excellent customer service I came in for an oil change and asked Robert to check and see if anything else needed to be done. He came back to me and explained the technician's r I came in for an oil change and asked Robert to check and see if anything else needed to be done. He came back to me and explained the technician's recommendations following a thorough examination of my 2012 Civic. The work was completed in a couple of hours while I waited - it was great not to have to bring the car back another time. Robert was great at explaining everything to me and giving me discounts where possible. Thank you! More

Satisfied I had a good visit, Steve Bullock was out the door as I drive into the service lane. He had the paper work in his hand and ready to help me out. I had a good visit, Steve Bullock was out the door as I drive into the service lane. He had the paper work in his hand and ready to help me out. More

Knowledgeable & helpful! Bought a civic! Went into this Honda dealer looking to replace my totaled 2012 civic. Was helped right away showing a few used then took a short test drive as request Went into this Honda dealer looking to replace my totaled 2012 civic. Was helped right away showing a few used then took a short test drive as requested by myself to feel out the new car. After we decided on the car we worked with Jacob who did everything to get us to the payments we wanted. During the process everything was explained extremely well. While waiting for the finishing paperwork Lisa kept my son busy and got him some activities and candy while we waited. The initial car had an alignment off a little and they replaced it and had it ready to drive off the lot that day. It was a very smooth good experience. Everyone was extremely nice, helped us get what we wanted, and made sure we understood what was going on. More

great! The service center does an excellent job. They get the work done in a timely manner. It is a pleasure work with Honda's great staff! The service center does an excellent job. They get the work done in a timely manner. It is a pleasure work with Honda's great staff! More

Brian was great , allowed me to take my time . Brian was great , I recommend going to him , great experience... didn’t rush me and allowed me to take my time as well . Provided everything I was loo Brian was great , I recommend going to him , great experience... didn’t rush me and allowed me to take my time as well . Provided everything I was looking for ... great time , thank you More

Excellent Service! Tom Urbina is great.....hands down, he has always taken care of us, so glad we found him again at Arrowhead Honda! Looking forward to the remodel bei Tom Urbina is great.....hands down, he has always taken care of us, so glad we found him again at Arrowhead Honda! Looking forward to the remodel being complete. More

They take good care of my vehicle. I have confidence that I can trust Tom Urbina overseeing the service for my car. I'm looking forward to seeing the completed remodel of the dealershi I have confidence that I can trust Tom Urbina overseeing the service for my car. I'm looking forward to seeing the completed remodel of the dealership. More

I trust my service rep I try to work exclusively with Tom as my service rep. I have grown to trust his expertise; and that I won't be encouraged to accept services not need I try to work exclusively with Tom as my service rep. I have grown to trust his expertise; and that I won't be encouraged to accept services not needed at the time. He takes the time to answer all my questions, review my warranty, and help me plan for future services. There have never been any surprises. I will remain a customer as long as Tom is my service rep, even though there is another Honda dealership much closer to my home. More

Attentive, great follow thru Eric Gallani was very helpful negotiating our lease-purchase. He had to follow the transaction through each step to be sure all logistics were met. Eric Gallani was very helpful negotiating our lease-purchase. He had to follow the transaction through each step to be sure all logistics were met. More

Good Service Quick and timely service. Good people to deal with. They have complete computerized records to keep track of needed service and to keep us aware of Quick and timely service. Good people to deal with. They have complete computerized records to keep track of needed service and to keep us aware of upcoming requirements. More