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Arrowhead Honda

Peoria, AZ

4.6
3,422 Reviews
At Arrowhead Honda we don’t want to be just another car dealership, we strive to be unique. We believe that “The Dealer IS the Difference.” At Arrowhead Honda you will always be treated with the utmost professionalism and courteousness. Just ask anyone who does business with us. To pursue our objective of ‘serving customers for life,’ we are committed to delivering quality service that parallels the quality of the Honda vehicles we have sold for years. We invite you to visit Arrowhead Honda and experience our dedication and commitment firsthand. And remember, “The Dealer IS The Difference.”
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8380 W Bell Rd.

Peoria, AZ

85382

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Showing 3,422 reviews

May 08, 2019

Painless Car Return We had never leased a car before and were apprehensive about the process of returning it at the end of the term. Eric Galliani removed that apprehens More

by PapaJeff
Recommend Dealer
Yes
Employees Worked With
Eric Galliani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Awawdeh
Jun 12, 2019 -

Arrowhead Honda responded

PapaJeff, thank you for the 5 star review! Our main focus is customer service, and we are happy to hear Salesmen Eric Galliani and Charlie Awawdeh both provided you with exemplary assistance. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 08, 2019

Very good customer service From the moment you enter the service department they make you feel at home.Kevin Pro is really a nice guy .he takes the time to make sure you have be More

by Alfred123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
Jun 12, 2019 -

Arrowhead Honda responded

Alfred123, thank you for the review. Our top priority is customer service, and we are pleased to hear Service Advisor Kevin Proo was able to provide you with such a great experience. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 08, 2019

We had specific requests, they were met 100% Thank you Reilly G for your outstanding service. You helped us with all of our our many questions with excellent service ! And the Finance Manager w More

by FIT512019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Reilly G --- Outstanding met all of our needs and answered all of our questions. 5 STAR We never worked with Jason H
Jun 12, 2019 -

Arrowhead Honda responded

Jerry, thank you for the review. Customer service is our top priority, and we are pleased to hear Salesman Reilly Glynn was able to provide you with such an excellent experience. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 07, 2019

Friendly & Professional I found everyone involved to be very friendly and professional. This was my second visit to the dealership and was prompted by Walter making me feel c More

by rc2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dereck Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Walter the General Sales Manager and Karter a salesperson, Brian Brown, Hydar Al-Alak
Jun 12, 2019 -

Arrowhead Honda responded

rc2019, thank you for the review. Our number one goal is customer satisfaction, and we are happy to hear our General Sales Manager Walter Mundt, along with the rest of our Sales, Service and Finance teams, was able to provide you such excellent care. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 06, 2019

Fantastic as Always! Tom Urbina is always kind, efficient, and trustworthy. I will never take my car anywhere else. I have never left having had a bad experience. More

by 3Birds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2019 -

Arrowhead Honda responded

3Birds, thank you for the 5 star review! Customer service is our top priority, and we are happy to hear that Service Advisor Tom Urbina is continuing to provide that to you and yours. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 05, 2019

Very pleased. Although it's expensive for car repairs I appreciated Dereck Smith's detailed information and help on the service required. He kept me informed. Exp More

by sulcata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dereck Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2019 -

Arrowhead Honda responded

sulcata, thank you for the review! Maintaining quality service is very important to us, and we are happy to hear that Service Advisor Dereck Smith was able to continue to provide that to you on your most recent visit. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 05, 2019

Great service for my 2009 Honda! I was taken care of quickly for car service; some additional service was required that Steve explained efficiently and effectively. Kevin checked me o More

by jeburk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Proo
May 07, 2019 -

Arrowhead Honda responded

jeburk, thank you for the 5 star review! Ensuring our customers are satisfied is our number one goal, and we are glad to hear Service Advisors Steve Bullock and Kevin Proo were able to provide that to you as a team. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 04, 2019

Great Service Antwon made me feel like a valued customer. He answered my questions in detail, has a great attitude and made sure I understood the info he was explai More

by Ian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
May 07, 2019 -

Arrowhead Honda responded

Ian, thank you for the 5 star review! Customer satisfaction is our top priority, and we are glad to hear Express Advisor Antwon Germany was able to continue to provide that level of excellence to you. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 03, 2019

Excellent Everyone was friendly and helpful. Salesman Brian Alexander was excellent! He explained how to work all the controls on the Passport. He didn’t rush t More

by Hondagirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Heximer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Alexander, Lisa Wright
May 08, 2019 -

Arrowhead Honda responded

Hondagirl, thank you for the 5 star review! Our top priority is customer service, and we are happy to hear Salesman Brian Alexander is continuing to provide such a level of excellence to you. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 03, 2019

Excellent Service! Mike King is cordial, prompt, professional and efficient...customer service was great. Wait time was minimal and comfortable and explanation of servic More

by Accord Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
May 08, 2019 -

Arrowhead Honda responded

Accord Owner, thank you for the 5 star review! Customer satisfaction is our number one priority, and we are happy to hear that Service Advisor Mike King has continued to provide that level of excellence to you. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

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