Arrowhead Honda

Antwon was great! This was my first visit to Arrowhead Honda. I’ve previously gone to Bell Honda, but my most recent trips there have been disappointing to say the leas This was my first visit to Arrowhead Honda. I’ve previously gone to Bell Honda, but my most recent trips there have been disappointing to say the least. I’ll definitely be back to Arrowhead for my future service needs. More

Awesome as usual I travel over an hour to have my car serviced As always the service at Arrowhead is the best. I have choices of dealerships to have the work done a I travel over an hour to have my car serviced As always the service at Arrowhead is the best. I have choices of dealerships to have the work done and would not think of any other place to go but to Arrowhead. It’s worth the drive! More

Antwon is attentive and positive Antwon explained the B1 requirements and options clearly and quickly. There were 3 customers checking out at the same time and handled it like a pro. Antwon explained the B1 requirements and options clearly and quickly. There were 3 customers checking out at the same time and handled it like a pro. He asked a coworker for help and juggled two of us perfectly. He genuinely looks like he's proud to work for Honda. I had an experience a week prior to my B1 Service that upset me. Took the car in for a minor phone connection issue. When I drove it away, I got about 30 feet before every warning went off include brake system failure and steering system failure. After waiting 45 minutes, they gave me the car at 5:55pm and said it was fixed. I got about 30 feet away before the same error happened again and I immediately turned around. By 6:02pm the service department was completely dark. I got the attention of the technicians in the garage and they attempted to call a service person, but that person never answered their phone. I ended up using the night drop and paying for an Uber to get home. Rude. Brought another car in to fix my shifter button today. Steve has an attitude in his responses that makes you feel like you're asking stupid questions and just wasting his time. Worst yet - he begs for positive reviews because he says he needs them to "feed his family". You get positive reviews for being polite and attentive, not just for showing up. Despite these experiences - This facility is not the closest Honda dealership to our home. We come back because of the people and the service. More

Worked hard to fix the problem with the navigation system Great dealership, went out of their way to fix the problem with our navigation system on our 2018 Odyessy.. Under construction but waiting areas was c Great dealership, went out of their way to fix the problem with our navigation system on our 2018 Odyessy.. Under construction but waiting areas was comfortable. More

Routine Oil Change We worked with Kevin Proo. He is a very professional Honda employee to work with. He knows his customers. He explained the work that needs to be do We worked with Kevin Proo. He is a very professional Honda employee to work with. He knows his customers. He explained the work that needs to be done in a thorough manner. More

Great service Ease in making appointment. Service rep was quick to respond when i arrived. Building was under remodel with very little inconvenience while in the wa Ease in making appointment. Service rep was quick to respond when i arrived. Building was under remodel with very little inconvenience while in the waiting area. More

Routine Maintenance Arrowhead Honda and their service representative, Kevin Proo, are friendly and attentive. While my needs today were limited to Maintenance, Kevin revi Arrowhead Honda and their service representative, Kevin Proo, are friendly and attentive. While my needs today were limited to Maintenance, Kevin reviewed their service recommendations with associated costs. I appreciate being made aware so I can plan for the future. With stress of extensive renovation to the facilities, Kevin was terrific. More

comfortable At Arrowhead Honda I have no worries when I bring my car in for a repair or a simple oil change, I know they will take care of my car. At Arrowhead Honda I have no worries when I bring my car in for a repair or a simple oil change, I know they will take care of my car. More

Always excellent service with Tom Urbina Tom Urbina is so knowledgeable and courteous. We had a few issues with my Odyssey and he pinpointed them quickly. We are so grateful that we were ab Tom Urbina is so knowledgeable and courteous. We had a few issues with my Odyssey and he pinpointed them quickly. We are so grateful that we were able to get the repairs done in timely manner . More

Car purchase We enjoyed working with Dino on the purchase of our Pilot Elite, he’s a great guy & absolutely no pressure to buy. Tracy was also a pleasure to work w We enjoyed working with Dino on the purchase of our Pilot Elite, he’s a great guy & absolutely no pressure to buy. Tracy was also a pleasure to work with as well. I love my vehicle & have been a customer of Arrowhead Honda for many years. This is either our 6 or 7th vehicle purchase. Thanks Dino for the great customer service & look forward to our next purchase in the next few months, which will be the Ridgeline. More