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Arrowhead Honda

Peoria, AZ

4.4
3,412 Reviews
At Arrowhead Honda we don’t want to be just another car dealership, we strive to be unique. We believe that “The Dealer IS the Difference.” At Arrowhead Honda you will always be treated with the utmost professionalism and courteousness. Just ask anyone who does business with us. To pursue our objective of ‘serving customers for life,’ we are committed to delivering quality service that parallels the quality of the Honda vehicles we have sold for years. We invite you to visit Arrowhead Honda and experience our dedication and commitment firsthand. And remember, “The Dealer IS The Difference.”
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8380 W Bell Rd.

Peoria, AZ

85382

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Showing 3,412 reviews

November 25, 2018

Great Service from Brandon This is the 2nd time I’ve needed to visit this dealership so far and both times I’ve had the pleasure of being helped by Brandon. He was so helpful, s More

by Kmherbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker
Nov 30, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service Express Advisor Brandon Whitaker. We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience. We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 25, 2018

Great Customer Service I dropped my car off at the scheduled time and Tom arranged for the courtesy van to take me to work. He informed me when completed and they pick me u More

by HETRICK,DIANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service Department Tom Urbina. We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience. We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 24, 2018

INCREDIBLE Service! Tom Urbina was awesome to work with! From the moment we met he was professional and explained everything that was going to happen. When I came back More

by FMay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service Advisor Tom Urbina. We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience. We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 24, 2018

JUST AWESOME Tom Urbina is a Great service advisor, very patient and understanding. He took the time to explain all the details and the options. Thank you Tom U More

by Roman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service Advisor Tom Urbina. We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience. We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

Nov 30, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service Advisor Tom Urbina. We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience. We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 24, 2018

Service priced right I own a 2016 CRV EX with 20,000 miles on it. The other morning it wouldn't start, so I called Honda roadside assistance and they sent AAA out to jump More

by The NOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edward Lambkin
Nov 30, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service Department . We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience. We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 24, 2018

Great Customer Service Brandon is really great! In and out in no time and answered all questions! Will be back again for service on my car next time. More

by GlendalePilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker
Nov 30, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Express Advisor Brnadon Whiitaker. We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience. We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 22, 2018

Oil Change I was there for a oil change and Tom updated me on upcoming services my car will need. Always helpful and great and he is truly family! I feel like Ar More

by judy24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service Advisor Tom Urbina. We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience. We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 22, 2018

Mike King does a great job.Pleasure do work with him. All work was done on time promised. Will be back for all my Honda service. More

by Joe Samplin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
Nov 30, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service Advisor Mike King. We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience. We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 22, 2018

Service The service person was very helpful and car was serviced in a timely manner. There is a very nice waiting area and amenities and ample seating. More

by Terrym
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie in service.
Nov 30, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service Advisor Eddie. We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience. We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 22, 2018

Friendly Staff *he scheduled appointment to fit my time needs *the promised time for service was correct *work was done as promised *felt well-taken care of More

by Azhondafan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
Dec 18, 2018 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Mike King and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Mike had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

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