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Arrowhead Honda

Peoria, AZ

4.6
3,425 Reviews
At Arrowhead Honda we don’t want to be just another car dealership, we strive to be unique. We believe that “The Dealer IS the Difference.” At Arrowhead Honda you will always be treated with the utmost professionalism and courteousness. Just ask anyone who does business with us. To pursue our objective of ‘serving customers for life,’ we are committed to delivering quality service that parallels the quality of the Honda vehicles we have sold for years. We invite you to visit Arrowhead Honda and experience our dedication and commitment firsthand. And remember, “The Dealer IS The Difference.”
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8380 W Bell Rd.

Peoria, AZ

85382

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Showing 3,425 reviews

January 30, 2021

Steve was very attentive and explained everything that needed to be done to my vehicle and also went over, in detail, the work that was done. He was friendly and pleasant to work with. More

by Bill L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 28, 2021

Dereck was first-rate. I came in for an oil change and tire rotation and mentioned my squeaky drivers seat. Soon enough, Dereck told me he ordered seat parts and also my A/C compressor was close to failin More

by SouthMountainRick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dereck Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 27, 2021

Eric is outstanding! Even though there was a long delay in delivery he kept checking back with us. We r hoping that the dealership will make this right with some comp oil changes or something. We have been More

by sow16465
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Galliani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 27, 2021

Dereck was great and through. Service was fast although the need for servicing a car with less then 8k miles on it was a bit concerning. More

by bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dereck Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2021

Polite representative.Steve.Service with a smile...even Polite representative.Steve. Service with a smile...even masked I could tell ! Very efficient service time. Comfortable lounge. Overall an excelle More

by desertdar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 27, 2021

The service area was easy to access. Had a comfortable and spacious waiting lounge. Service manager Steve was friendly and helpful. Was a positive experience. More

by catept
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2021

The service department is always efficient and does excellent work. The Service Advisor is helpful, informative and kind. Arrowhead Honda is in an excellent location which is easy to get to. More

by Aglowgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
January 26, 2021

He was really helpful and kind this is why we go to him not just for this car but also our other car as well. More

by joel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 26, 2021

Thank you for servicing for daughter Civic. Reliability is important to me. And strongly feel that Arrowhead Honda has accomplished the maintenance needed to keep my daughter safe. More

by Jojo.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

January 25, 2021

Alex was very pleasant to work with. I don't understand why you need such wordy reviews. Also, you sent me this survey. I don't understand why do I have to give you me email address again, when you alr More

by rjcarrucciu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Marin
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