Arrowhead Honda

AWESOME BUYING EXPERIENCE Best car buying experience ever. I gave a 5 star to Matt my sales guy and the entire buying experience. Easy and knowledgeable about all aspects of Best car buying experience ever. I gave a 5 star to Matt my sales guy and the entire buying experience. Easy and knowledgeable about all aspects of my needs and questions. Buying a new car today is way different, the technology is very advanced since I last purchased a car. Matt was thorough and patient as my memory is not as good as it use to be. Even after purchase was completed and I needed more information a couple days later, he was very helpful. In a nutshell, hard to imagine going anywhere else to buy another car. Thanks Matt and the Arrowhead team for all your help. Chris C More

Thank you!!!! Love my new truck......and what made me love it even more was the hassle free buying experience. If you ever decided to buy a Honda, buy it from Arro Love my new truck......and what made me love it even more was the hassle free buying experience. If you ever decided to buy a Honda, buy it from Arrowhead. Ask for Matt Thrope or Brian Alexander.....two of the best of the best. More

Matt was great! Matt T. and ArrowheadHonda was a great help to me driving down from Northern Arizona to buy a Ridgeline on Saturday! Figured it all out before I got o Matt T. and ArrowheadHonda was a great help to me driving down from Northern Arizona to buy a Ridgeline on Saturday! Figured it all out before I got on the road, and everything was ready to go when I got there! Thanks Matt! More

Many dealers, one stood out Started in November looking and researching cars. Even bought two, returning them as questions were not answered and papers did not look right, could Started in November looking and researching cars. Even bought two, returning them as questions were not answered and papers did not look right, could not sleep that night. More research brought us to Honda, and Arrowhead is closest to our home. Really impressed with the first contact from Eric when he replied via text and email after submitting request through Costco program; prompt but not pushy. The ball is in the buyer's court. Absolutely impressed with the box at the bottom of each email from Arrowhead with 15 bullets that state how their dealership stands out, starting with Family Owned. We want to spend the social security check the best we can and Eric answered our questions about the dealership as well as why he sells Honda cars. Eric earned our sale after 6 dealerships and three test drives before our purchase. More

Great experience I was expecting a lot of stress when I went in to buy a new car, so I was amazed when I met with Brian Alexander and ended up with the best possible d I was expecting a lot of stress when I went in to buy a new car, so I was amazed when I met with Brian Alexander and ended up with the best possible deal on my trade-in and a new Pilot Elite. Brian’s enthusiasm as he showed my the features on the new car was infectious and I left the dealership a very happy camper. More

Happy Buyer Thank you Arrowhead Honda for a quick easy buying expierence . Though the price was negotiable we came to a good agreement and I am happy with everyth Thank you Arrowhead Honda for a quick easy buying expierence . Though the price was negotiable we came to a good agreement and I am happy with everything . I love my new sedan More

Highly Professional and Customer Oriented I was contacted by Bill Kopta (Internet Sales) through the USAA car buying service. I had already selected the specific CR-V that I wished to purchas I was contacted by Bill Kopta (Internet Sales) through the USAA car buying service. I had already selected the specific CR-V that I wished to purchase from Arrowhead’s online inventory. When I arrived at Arrowhead, Bill was waiting to show me the car I had selected. Bill showed me the new features; especially the safety features which was the reason I wanted a new vehicle. We quickly agreed on a price and Bill assisted me with the purchase & financing details with USAA. He then accompanied me to the business office (Jason Heximer) and helped to expedite the final paperwork. Jason was very efficient and the paperwork was finalized in a few minutes. Before I left, Bill helped me with the personalized settings of the CR-V ( door locks, audio system controls, Android Auto settings, etc). All-in-all, this was a very pleasant car-buying experience (from start to finish) made possible by Bill’s professionalism and customer-oriented approach. More

Finally an easy straightforward car buying experience After researching vehicles online, and armed with the specifics of the vehicle I was looking for, I used an online service to solicit offers from deal After researching vehicles online, and armed with the specifics of the vehicle I was looking for, I used an online service to solicit offers from dealerships. After reviewing email responses and speaking with internet departments of several local dealershisps, Brian offered the car I was looking for with a detailed written bid and we made an appointment to test drive. Brian was a pleasure to work with, knowledgeable and respectful of my time and needs. Not only was Brian very knowledgeable about the vehicle, if there were any question I asked that involved some other aspect of the purchase process, Brian brought in the expert so I could get the facts directly. I really appreciated that. I was also offered follow-up assistance for any questions that might arise after purchase. Thank you Brian for making car buying fun again! More

Pleasant Experience Matt Thorpe was very friendly, crystal clear with his answers to all our questions. He made the car buying experience at Arrowhead Honda a pleasure, w Matt Thorpe was very friendly, crystal clear with his answers to all our questions. He made the car buying experience at Arrowhead Honda a pleasure, which actually surprised us and exceeded our expectations! He stayed late and patiently worked with us to close the deal, highly recommend him!! More

Very nice, straightforward experience I initiated contact with Arrowhead online and dealt primarily with the internet team. We had a specific car in mind. After a little back and forth via I initiated contact with Arrowhead online and dealt primarily with the internet team. We had a specific car in mind. After a little back and forth via e-mail with Brian Alexander, I went into the dealership with a 'Virtual Deal' from Tracey Ford (Internet Director) that called out in detail all the costs associated with the direct car purchase. Since Brian was off that day, Matt Thorpe greeted us at the dealership. Matt and took excellent care of my wife and me during the entire process. He was very helpful, upbeat and transparent, pointing out features of the car and knowledgably answering all of our questions. We would highly recommend working with Matt and the Internet Team. Jeff Sokol walked us through the financial part of the deal efficiently and clearly, including add-on options for an extended warranty, security features, etc. Everyone we spoke to was helpful and made us feel welcome and comfortable at Arrowhead. We were not pressured and left with the car we wanted and the deal we wanted. Thanks all! More