Arrowhead Honda

Pleasant Experience purchasing a New Vehicle Our vehicle buying experience was not stressful, as many can be. Our salesman, Alex, was very courteous, friendly and professional. I would recommen Our vehicle buying experience was not stressful, as many can be. Our salesman, Alex, was very courteous, friendly and professional. I would recommend Arrowhead Honda. More

Celeste is awesome! This is the second vehicle I've bought from Celeste and I couldn't be happier with the entire experience. I chose to work with her a second time beca This is the second vehicle I've bought from Celeste and I couldn't be happier with the entire experience. I chose to work with her a second time because it was such a great experience the first time and I certainly do not regret it. Thanks Celeste! More

A most pleasurable experience We were thrilled to have such an easy car buying experience. Craig Gentilotti was knowledgeable and enjoyable to work with. Jason Heximer worked out We were thrilled to have such an easy car buying experience. Craig Gentilotti was knowledgeable and enjoyable to work with. Jason Heximer worked out a great financing package for us. Both Craig and Jason treated us with respect. We have never had such a smooth, low-stress process when buying a car. We will definitely contact Craig when we are ready to purchase our next vehicle. Thank you! Rose and Carolyn More

Sales team of excellence! The experience was so thrilling, we all were involved! Now, both Ron Cross and Chris are like family! We had fun negotiating, crunching numbers and The experience was so thrilling, we all were involved! Now, both Ron Cross and Chris are like family! We had fun negotiating, crunching numbers and laughing, then in the end I know we were treated with excellence and professionalism. Way to go Chris and Ron! Thank you, Of course now my little sister wants another Honda! More

Good experience We were treated politely and with respect. Our salesman Ron Cross had a good sense of humor, so my husband got along with him well. He showed us the We were treated politely and with respect. Our salesman Ron Cross had a good sense of humor, so my husband got along with him well. He showed us the whole car and explained what did what. He was patient with us. We feel we got a good deal. We like Arrowhead Honda and have already been to the parts department to get some extras! They were very nice to us. We will recommend Arrowhead Honda to our friends. Hydar showed us the car on our first visit but we hadn't decided to buy yet. He was a nice young man. Thank you Susie and Don Oliver More

All I wanted was a simple quote. just purchased a new car at Arrowhead Honda last weekend. Of every single Honda dealership in the Valley, Arrowhead was the ONLY one to respond to my just purchased a new car at Arrowhead Honda last weekend. Of every single Honda dealership in the Valley, Arrowhead was the ONLY one to respond to my very specific email request for an out the door quote with an actual quote. Although all or almost all of the other dealerships responded in some manner, none did more than send me the "internet price" and most just called and tried to get us on the lot. None of the dealerships on our side of town could match the offer (plus one dealership even claimed the 0.9% financing advertised by Honda wasn't available - which is what we ended up financing at so it was obviously available), so we made the 40 mile drive to Peoria. We got there and our contact was waiting for us with the car ready. The deal was exactly what we had been quoted and there were no surprises and was no pressure (or even suggestion) for us to buy a different car, or upgrade or anything. Financing guy was great too, accepted we weren't interested in any "extras" right away and processed our paperwork quickly and got us on our way. I hate car shopping and although I probably won't be in the market for another vehicle for 3-5 more years (replacing a different car, not this one), Arrowhead will definitely be one of my first stops next time around. More

Arrowhead Honda+Michael James=Magical Journey Dear Honda People, "MJ" Michael James was our "salesman" I have placed quotation marks around the word 'salesman' because Mr. James did not treat us Dear Honda People, "MJ" Michael James was our "salesman" I have placed quotation marks around the word 'salesman' because Mr. James did not treat us like a "salesman"-only thinking of making a sale. Mr. James treated us like friends. We got to know him and he got to know us during the process of making a decision to purchase a vehicle at your dealership. He also gave me "think time" and allowed me to go have lunch and return at my convenience. It was really nice not feeling pressure to make a decision. I have to be honest I walked up to the dealership hesitant, reluctant to talk to Mr. James when he offered us help. The day before I had been to Earnhart Honda in Avondale (the city I live in) to see the Honda Civics -since my husband had just purchased one there two days prior. I honestly was expecting the people at Earnhart Honda to be happy that we were returning to their dealership. I expected to be treated cordially at the very least. Needless to say, I was not treated nicely. Their salesman (and he was a true salesman) was eager to just make a sale. When he was unable to make a sale, he never even thanked us for our time there. He never came back out of his office once we couldnt be persuaded to make the purchase. He, the salesman there also would not return my driver's license after I repeatedly requested it. It was a very unhappy almost painful experience! The reason I explain my experience to you about my experience at another dealership is because I want to super emphasize the different experience I received at Arrowhead Honda. My experience at Arrowhead Honda was a superior positive experience in every aspect; from beginning to end. MJ as I heard him being called over the intercom was a true professional. He made the experience very pleasant and enjoyable. MJ did everything opposite to what I experienced at the other dealership. He became our friend. He knew how to connect with us (and thats not easy to do with strangers). He made my teenage son feel valued in the process and made my son feel important (which as a mother I loved). My husband also felt the same way. My husband kept saying he should've bought his Honda at Arrowhead instead. I cannot express the complete 200% satisfaction I received at your dealership enough. Please train all your salesmen to be "friends" of the customer instead of "salesmen" just like MJ was to my family and I. Thank you for your time in reading this. By the way, I still have not received "the call" from Honda where I can rate MJ. But I give him obviously 5 Stars! Thank you for our magical journey to and from Arrowhead Honda. Sincerely, Maria Moreno (Honda Civic 2014 new car buyer and a 4th grade teacher who will send her teacher friends here too). P.S. the computer would not let me submit this unless I picked an employee I worked with. I wrote in Michael James as he was not listed as a choice and it still didnt not let me submit it; so I had to select a random person just so I could bypass the system and send this. I do not know Mo Babul at all. More

Excellent CRV buying experience A quick, easy and straight-forward purchase. Hydar and Hex were great to work with. We were treated very well and feel that we got a good deal. A quick, easy and straight-forward purchase. Hydar and Hex were great to work with. We were treated very well and feel that we got a good deal. More

Great place to a car. Had very good experience buying a new Odessy. I was really impress with the service department. This is what brought me back for a second new vehicle. Had very good experience buying a new Odessy. I was really impress with the service department. This is what brought me back for a second new vehicle. Everytime I brought my vehicle in for service they never once tried to sell me more. First time ever and I really appreciated it. PS: the service department fixed the problem the first time. Great job..... More

3rd New car from Arrowhead, will continue to go there This past weekend my wife and I just leased our 4th Honda is in a row. 3 of those have been from Arrowhead and we will continue to shop there. Brianna This past weekend my wife and I just leased our 4th Honda is in a row. 3 of those have been from Arrowhead and we will continue to shop there. Brianna has stayed in touch with us periodically throughout our leases and is always very pleasant and professional to deal with. Jeff in Finance helped us with the paperwork again, and he was great (as in the past). Brianna and I communicated via phone and email prior to my visit to the store. I made an appointment for a Sunday afternoon and within an hour, I had taken delivery of the new vehicle. More