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Arrowhead Honda

Peoria, AZ

4.6
3,423 Reviews
At Arrowhead Honda we don’t want to be just another car dealership, we strive to be unique. We believe that “The Dealer IS the Difference.” At Arrowhead Honda you will always be treated with the utmost professionalism and courteousness. Just ask anyone who does business with us. To pursue our objective of ‘serving customers for life,’ we are committed to delivering quality service that parallels the quality of the Honda vehicles we have sold for years. We invite you to visit Arrowhead Honda and experience our dedication and commitment firsthand. And remember, “The Dealer IS The Difference.”
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8380 W Bell Rd.

Peoria, AZ

85382

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Showing 3,423 reviews

October 09, 2020

Steve Bullock did an excellent job in personal service when my Odyssey needed a fan motor replaced. He ordered the warranted part and arranged replacement in a most efficient manner. More

by e024128
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raquel Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

October 08, 2020

Dereck and Jeffrey went above and beyond. After months of frustrating low tire pressure alerts they took the time to find the small hiding nail. It sounds like a little thing but knowing that the sensor isn’ More

by Julie Pereira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dereck Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey Obert
October 08, 2020

The Arrowhead Honda Service Department always treat me right and are very friendly. I have been a customer of Arrowhead Honda for 20 years and plan to continue being a customer of Arrowhead Honda. More

by albd62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dereck Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

October 07, 2020

Always a great experience at this service center, quick and friendly. I don’t have 25 words to say, trying to fill up space so I can submit this. More

by mishi78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimi Bettino
Oct 07, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

October 06, 2020

What a pleasant experience!! Jonathan was very friendly and helpful. Came up with savings on my total bill. Most of all was his down to earth attitude and interest in my satisfaction. More

by pb
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan Hanson
Oct 06, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

October 05, 2020

This review is for Rob Quintana in service, with honorable mention to Celeste Fitzpatrick in sales. I've been coming to Arrowhead for years, and always used David Scott in service, who is fantastic More

by Honda Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celeste Fitzpatrick
Oct 06, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

October 04, 2020

This was my second visit to Arrowhead Honda for routine maintenance. I was in and out in 1.5 hours: oil change, tire rotation, and free car wash. Total bill: $60.34. My service rep, Grant, was professio More

by Peter S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grant Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

October 02, 2020

Arrowhead has serviced my cars for over ten years. I bought my 2019 Civic there last year. Eddie Lambkin, my new service advisor, was GREAT! He's professional, courteous, and efficient. My car was servi More

by Claire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Lambkin
Oct 02, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

October 01, 2020

Steve was great by taking my car ahead of opening hours and service was complete very quickly. Approving the work order was not so easy on your app as it listed 16 found items and asked me to go through e More

by nicks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

October 01, 2020

Alex greeted us when we came in for service. He remembered us by name. Alex informed us about the approximate time it would take to complete our service. He is a great asset to Arowhead Honda. I re More

by Bob Despins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Marin
Oct 02, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a great review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

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