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Arrowhead Honda

Peoria, AZ

4.6
3,423 Reviews
At Arrowhead Honda we don’t want to be just another car dealership, we strive to be unique. We believe that “The Dealer IS the Difference.” At Arrowhead Honda you will always be treated with the utmost professionalism and courteousness. Just ask anyone who does business with us. To pursue our objective of ‘serving customers for life,’ we are committed to delivering quality service that parallels the quality of the Honda vehicles we have sold for years. We invite you to visit Arrowhead Honda and experience our dedication and commitment firsthand. And remember, “The Dealer IS The Difference.”
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8380 W Bell Rd.

Peoria, AZ

85382

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Showing 3,423 reviews

September 01, 2020

I was only in for an oil change, tire rotatation, and air filters. It was just routine maintenance. They washed the car when the service was completed. I waited about an hour and a half. Nice waiting area wi More

by susank623
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

August 28, 2020

Service Advisor Eddie Lambkin was professional and communicative. Car was ready in slightly less time than he had estimated - in other words, he managed customer expectations well. Appointment was s More

by LarryLV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Lambkin
Aug 28, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

August 28, 2020

Quick and friendly. Thank you this review has to be 25 words minimum so I am going to write all of this out. Thank you again. More

by Onelowmini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dereck Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2020

Dan Thomas has been my service advisor for years. He is someone I trust when it comes to car care. I feel respected and cared for. Although there are many layers of service in your organization, I will More

by Kristina S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
Aug 28, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

August 27, 2020

Service adviser Steve Bullock took care of everything very quickly. He is a very efficient and caring person. I trust him to take good care of my car. More

by davcar1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

August 24, 2020

Service Adviser Robert Quintana is the best. Always takes care of my car’s problem with speed and efficiency. He’s an advisor that can be trusted! More

by Linda.wentworth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver - taking to and from home polite and good driver
Aug 24, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

August 23, 2020

Lube/Oil/Filter/MultiPointCheck on a weekend with no days-in-advance appointment... that's pretty good. One diagnostic item, fuel system service says "See AI-150", but when I look at AI-150 details, th More

by 2019 Passport #1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

August 22, 2020

Came back for suggested repairs. Brandon got the parts needed for the repairs on the day we brought in the car. Repairs were made quickly and for the estimated price. More

by Decook99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker
Aug 24, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

August 22, 2020

We explained that we didn’t want to price haggle anymore and David was cooperative with us and we made a deal! We felt respected and everyone was friendly. More

by Janeycakes52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Heximer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex McDonald, David Warren
Aug 24, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

August 21, 2020

Alex took care of everything in an expeditious manner. Simply outstanding. x x x x x x x x x x x x x x More

by Bob M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Marin
Aug 21, 2020 -

Arrowhead Honda responded

Thanks for leaving us such a review. We are thrilled that you loved your experience; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. If you have any questions or concern in the future, please feel free to contact me. Raquel Perez rperez@arrowheadhonda.com CRM

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