Arrowhead Honda

The service department got my car in right away. Alex was very friendly and knowledagable about the service. The facility is clean and well maintained. was very friendly and knowledagable about the service. The facility is clean and well maintained. More

The Way A Service Appointment Should Always Be My 2017 Honda Accord's safety package (lane departure, collision avoidance, & adaptive cruise control stopped working. When I called Service, My 2017 Honda Accord's safety package (lane departure, collision avoidance, & adaptive cruise control stopped working. When I called Service, I spoke with Steve. who asked questions to isolate the problem. He gave me an appointment for the following day to diagnose and, if necessary, repair the systems. He met me at the appointment, and was back to me within an hour to indicate that the sensor panel was compromised and a camera was malfunctioning. The mechanic also noticed that the air conditioning compressor was leaking oil. He offered me an appointment at my earliest convenience and ordered the parts for delivery the next day. He met me at the appointment and had the parts installed and working within two hours. He answered all my questions about preventing the issue from arising again. I have not had a service advisor who demonstrated such a high level of interest and caring about solving my service problem. He was definitely "on my page." He kept me informed, explained the complexities of the safety package, and offered all the resources of Arrowhead Honda that may be necessary to resolve the repairs. Steve is an outstanding employee representative of Arrowhead Honda. I have purchased two vehicles from the dealership and the service provided by Steve will be a major reason why I will use Arrowhead for any future purchases and service. Kudos also to Raquel Perez who followed up each appointment with an email to determine if all was going well. Because of Steve and Raquel, Arrowhead Honda is precisely what a dealership should be and a model of how customers should be treated. More

My service manager Stevie and all those working on my Honda Accord met all my expectations. Setting up my appointment was easy. I have been with Arrowhead Honda for some eight years. Honda Accord met all my expectations. Setting up my appointment was easy. I have been with Arrowhead Honda for some eight years. More

Great! Everyone is always friendly, helpful, and accommodating. My service appointment yesterday took less time than I thought it would, which was awesome! Everyone is always friendly, helpful, and accommodating. My service appointment yesterday took less time than I thought it would, which was awesome! Very happy to have found this dealership! More

Steve Bullock was both polite and professional. Steve, my service associate, kept me informed about other services that needed/should be done in addition to having an oil change. He provided excell Steve, my service associate, kept me informed about other services that needed/should be done in addition to having an oil change. He provided excellent customer service, More

This is the Honda dealership to go to. Arrowhead Honda has always taken care of us. I wish our credit rating had been better the last tie we purchased a C-RV. As it was, our loan interest Arrowhead Honda has always taken care of us. I wish our credit rating had been better the last tie we purchased a C-RV. As it was, our loan interest rate was terrible. This was not Arrowhead Honda's fault. If not for them, we would not have the wonderful vehicle we have. More

Good experience. This is the second car we have purchased from this dealer. Salesmen were pleasant and easy to work with. Even found me the color of my choice and ha This is the second car we have purchased from this dealer. Salesmen were pleasant and easy to work with. Even found me the color of my choice and had it brought in. More