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1,767 Reviews of Arrowhead Honda - Service Center
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June 30, 2019
Great Service As is the norm, Dan Thomas took great care of my service needs, in a timely and efficient manner. The work was done in the time frame I was told and a As is the norm, Dan Thomas took great care of my service needs, in a timely and efficient manner. The work was done in the time frame I was told and at the cost that was estimated. Even with the construction going on, everyone I encountered at the dealership was pleasant and helpful. More
by JRainaldi
Employees Worked With
Helpful June 29, 2019
Tom Urbina provides great service for my crv. The dealership is under construction and service time was understandedly delayed but my service advisor, Tom Urbina, went out of his way to take great The dealership is under construction and service time was understandedly delayed but my service advisor, Tom Urbina, went out of his way to take great care of me and got the service provide as requested. I was very happy with the service I received. More
by Rowica
June 29, 2019
Awesome dealership Brandon is always ready to listen. He truly wants to fix the issue. He takes the time to explain what's going to happen so I'm never left in the dark. Brandon is always ready to listen. He truly wants to fix the issue. He takes the time to explain what's going to happen so I'm never left in the dark. More
by Larelle25
Employees Worked With
Brandon Whitaker
June 29, 2019
Service Brandon was knowledge and friendly. It was easy to make an appointment and I was able to get in for service on the date and time I wanted. Brandon was knowledge and friendly. It was easy to make an appointment and I was able to get in for service on the date and time I wanted. More
by SS
Employees Worked With
Brandon Whitaker
June 28, 2019
Trustworthy Service Department We have brought our vehicle to Arrowhead Honda since we purchased it. We have always received excellent service and customer service. The service dep We have brought our vehicle to Arrowhead Honda since we purchased it. We have always received excellent service and customer service. The service department has excellent integrity and are trustworthy. More
by Terry-Shirley
June 28, 2019
Regular maintenance Even though the dealership was remodeling everyone there was warm and friendly. Steve was exceptionally thorough. He explained a few problems , gave Even though the dealership was remodeling everyone there was warm and friendly. Steve was exceptionally thorough. He explained a few problems , gave me the cost and necessity of way it needed to be fixed OR like the battery didnt after they had checked it and thought all was good. I have lived in Az was many years I very much appreciated his advice and got a new battery. Steve was EXCELLENT in every way. More
by jane7
Employees Worked With
June 22, 2019
Awesome Tom Urbina !!!!!!!!!!!!! Tom is always honest, explains items in laymen's terms to really understand what is going on. He always has answers to all questions. I feel very comf Tom is always honest, explains items in laymen's terms to really understand what is going on. He always has answers to all questions. I feel very comfortable with Tom and he is just like family. I also enjoy the personal conversation with him as well. He is just a plain all around nice, down to earth, friendly and knowledgeable sale representative! Thank you Tom for all that you do for our family and my 3 Honda cars! More
by Mike
June 17, 2019
great experience got in and out fast. fixed my problem !!!! I came in to my fix my air conditioner motor and change transmission fluid. Branden did a great job. I w got in and out fast. fixed my problem !!!! I came in to my fix my air conditioner motor and change transmission fluid. Branden did a great job. I was out within 1 1/2 hours... More
by barbara romero
Employees Worked With
Brandon Whitaker
June 17, 2019
Inspection results I like that an inspection of my car is done during routine service. It would be helpful if a copy of the inspection report as well as a best guess on I like that an inspection of my car is done during routine service. It would be helpful if a copy of the inspection report as well as a best guess on the costs was provided. More
by A12345678@
Employees Worked With
June 15, 2019
Service department There were some things wrong with a used car that we purchased there. We thought we had 30 days to come back and it actually turned out to be 15. Robe There were some things wrong with a used car that we purchased there. We thought we had 30 days to come back and it actually turned out to be 15. Robert in the service department was able to work with sales in giving us a reduced price on the things that need to be fixed. Robert has a kind heart and I want to thank him dearly for what he did. More
by Aztamara
Employees Worked With
