Arrowhead Honda - Service Center

Oil change I was taken care of very quickly by Tom Urbina. I barely got comfortable and the car was done. I will be back for future work Thanks I was taken care of very quickly by Tom Urbina. I barely got comfortable and the car was done. I will be back for future work Thanks More

Great experience As always a very pleasant experience and Antwon’s customer service is exceptional and above reproach. Would recommend this dealership to all my friend As always a very pleasant experience and Antwon’s customer service is exceptional and above reproach. Would recommend this dealership to all my friends and family More

Friendly service The recall service on our Hybrid was fast and efficient. They also fixed the license plates for me. My only complaint is that when we pulled up The recall service on our Hybrid was fast and efficient. They also fixed the license plates for me. My only complaint is that when we pulled up to the service bay, no one came out to greet us. We sat behind another car, with a service attendant chatting with the car's occupant for about ten minutes. I finally got out of my car and walked into the service counter on the left. They told me my representative was in the building on the right. We finally got it all sorted out, but it is a strange way to handle service calls. At all other Honda dealerships, they want me to stay in my car and a representative is usually at my side in a few minutes. More

Airbag Recall Inspection There was a recall for the airbag on my Accord. The dealership gave me a free oil change and tire rotation for my inconvenience. If they had to keep t There was a recall for the airbag on my Accord. The dealership gave me a free oil change and tire rotation for my inconvenience. If they had to keep the car they said I could have a free loaner. My airbag was good and I only had to wait 90 minutes. The service advisor was friendly and explained the airbag situation thoroughly. More

fast service always very helpfull staff I called that same day to schedule an oil change I was worked in that afternoon and it was super fast service the staff is always very friendly and re I called that same day to schedule an oil change I was worked in that afternoon and it was super fast service the staff is always very friendly and ready to help. I love this place!! More

Took Ridgeline in for warranty work I made an appointment with Tom Urbina for warranty work. I dropped off my Ridgeline and was immediately put in contact with Tom. The Service Departm I made an appointment with Tom Urbina for warranty work. I dropped off my Ridgeline and was immediately put in contact with Tom. The Service Department runs like a well oiled machine. Tom discussed the warranty work, timeframe and sent us for breakfast including a $5.00 gift card. The drivers (to the restaurant and back to Honda) were fantastic. When we returned (work was completed well before estimated 1.5 hours) Tom gave me a detailed report on not only the warranty work but other minor issues that I should be aware of . I am thoroughly impressed with everything in the Service Department and will continue to use their services. More

The service was phenominal My app't was with Mike King. He took care of everything I needed done and explained everything done and took excellent care of me within a timely peri My app't was with Mike King. He took care of everything I needed done and explained everything done and took excellent care of me within a timely period . Great service !!! More

Great Service Antwon was very knowledgeable, and offered quick service to replace my battery when I stopped in on my lunch hour, got my car right in and out for whi Antwon was very knowledgeable, and offered quick service to replace my battery when I stopped in on my lunch hour, got my car right in and out for which I appreciated very much. More

Best in class Seth was great to work with. Explained the service being performed and my options for the next visit. Thanks Honda for building an outstanding car and Seth was great to work with. Explained the service being performed and my options for the next visit. Thanks Honda for building an outstanding car and thanks Arrowhead Honda for being a great dealership to do business with! Keep up the good work team! See you in a few months Seth! More

outstanding customer service I was treated as if I was the only customer at the dealership and that kind of service makes my day. I loved the shuttle service which helped me take I was treated as if I was the only customer at the dealership and that kind of service makes my day. I loved the shuttle service which helped me take care of some errands while my car was being serviced. More