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Audi Beaverton

Beaverton, OR

5.0
3,066 Reviews
Portland’s only Female owned, Family owned and Locally owned Audi Dealership since 1980. We offer a large selection of vehicles including new, used, certified pre-owned, and pre-owned cars. Audi Beaverton not only offers luxury vehicles for sale, we also offer service on your Audi by certified technicians, as well as genuine parts and accessories for your vehicle. For individuals located in or near Vancouver, Washington, Sunset Audi also offers a service and parts facility for your Audi conveniently located in NE Portland. Audi Beaverton is proud to be able to offer our valued clients and their vehicles luxurious and certified service.
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13745 SW Tualatin Valley Highway

Beaverton, OR

97005

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Showing 3,066 reviews

August 30, 2021

Excellent service. Niki Salinas is always professional and helpful. Video is a nice touch. Communication is quick and efficient. Scheduling online is easy and very useful. More

by Paco & Mary
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Niki Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Audi Beaverton responded

We are more than happy to provide any and all details to keep you informed about your vehicle during each service appointment. We believe transparency and efficiency is key to ensuring a high quality customer service experience. Don't hesitate to reach out if we can help you out with anything else!

August 30, 2021

Niki in service is terrific dealing with customers! She is honest, outgoing, friendly and is truly interested in making sure you know what they will be doing on your car. More

by tmarkos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niki Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Audi Beaverton responded

Your Audi is a big investment and it is our pleasure to ensure that you are getting the best level of care for it by running through those important details with you. Thank you for trusting us with your vehicle!

August 29, 2021

From scheduling the appointment to finishing the scheduled work, Niki makes it easy. Friendly, knowledgeable and professional she always keeps me apprised of what they are doing, timing and she is g More

by vancouver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niki Salinas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Audi Beaverton responded

Thank you for trusting us with your vehicle! Niki and the Audi Service team are appreciative of your positive feedback and are motivated to continue bringing the highest quality customer service experience to you with each visit. Please reach out if there is anything else we can help you with. We're here for you!

August 28, 2021

The communication was very good. I like the way they video the problem areas to give customers like me a chance to see and understand the problems. The repair costs was very high and my coordinator was More

by Contactandykav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brzezinski
Aug 28, 2021 -

Audi Beaverton responded

Thank you for your review! It is helpful for us to know what aspects of your service appointment are beneficial to you and where we can improve! We are always here to help you make sure your service experience matches the quality of the Audi brand, which includes getting you the most value out of your service appointment. Please let us know if there is anything else we can help you with in the future!

August 27, 2021

Always great responsiveness and service. Ivan is especially helpful. Love the drop off/pickup option and ability to text to schedule appointments. Love Audi cars and the service team at Audi East More

by WhitneyP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Chavez
Aug 28, 2021 -

Audi Beaverton responded

Thank you for trusting Audi Service Portland to care for your vehicle! Ivan is a great resource if you ever need to contact us again for any future services. We appreciate your kind feedback about our Pick Up and Delivery service and hope to bring more innovative ideas to make your service experience better each time.

August 27, 2021

Great service and clean. Maritza was knowledgeable and quick to respond to my texts. Happy customer! More

by Aidamesinovic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maritza from San Jose
Aug 28, 2021 -

Audi Beaverton responded

Our Audi Beaverton service team offers a high quality level of care and efficiency with each appointment. We appreciate you trusting Audi Beaverton to service your Audi!

August 26, 2021

They ignored all my requests at this place. I asked them not to replace parts that were not broken. Essentially they wanted more money and started fixing things just to get more money from me. They didn’t c More

by Rebecc08
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shelby Ham
Sep 09, 2021 -

Audi Beaverton responded

Hello Rebecca, We apologize that you were not satisfied with the initial care you received from us. The concern that was brought to our attention was that the trunk would not open, and we advised that one or both rear lid struts need replacement. Shortly after check in, you consented to the replacement of both struts and this was confirmed by our team that both were needed during this time. We did confirm an appointment day and time with you to go over the parts of concern, however, according to our records, that appointment was missed. We are happy to get this rescheduled, and hang on to your old struts for your next available day & time. We look forward finding a resolution together. Nicole Jarneski Audi Service Manager Nicole.Jarneski@audibeaverton.com

August 22, 2021

Dustin in Service is awesome to work with! He kept me in the loop every step of the way! They provided a very quick turnaround. I’m so glad to have switched to Audi Beaverton for our service needs for both More

by drewd719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kharmin Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Close
Aug 23, 2021 -

Audi Beaverton responded

Thank you for that kind feedback! We'll ensure Dustin sees this as he'll appreciate knowing he helped. Please don't hesitate to reach out if we can help with anything in the future.

August 19, 2021

We began this trust relationship many years ago with an Audi A4. You were our first choice. Your Service had an 8 day wait. We waited. You were prompt to deliver the loaner when you picked up the A8 on More

by Doris
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rachael Gainer, service Department’s Manager
Aug 23, 2021 -

Audi Beaverton responded

Thank you so much for that feedback, Doris! We're happy to hear the Audi Beaverton family was here for you and we look forward to assisting you again in the future!

August 19, 2021

Excellent service. My experience in the waiting area Excellent service. My experience in the waiting area very good. Service job was done in a timely manner. Scheduling appointment via online was easy. More

by Murthi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Close
Aug 23, 2021 -

Audi Beaverton responded

Thank you for the feedback, Murthi. Please let us know if we can help again, we will look forward to seeing you!

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