Audi Beaverton

Above and Beyond They say service is lost these days. I would typically agree, but not in this case. Ernesto knows what it takes to create relationships that will las They say service is lost these days. I would typically agree, but not in this case. Ernesto knows what it takes to create relationships that will last. He instantly impressed me with his follow through and communication. Key ingredients for success in any business or relationship. I was looking for my next car and was hesitant to purchase an Audi again as we had a very unprofessional experience at another dealership in town. It was really Ernesto that sold me on sticking with Audi. No pressure, genuine and patient! I had looked at over 5 brands at 5 dealerships, nevertheless he stayed in touch and listened to my needs and budget and he stayed within the budget xxx well. On signing day me and my husband were swamped with work and only had a window of time to complete paperwork. We showed up in the morning and Ernesto and the finance manager had everything ready to go. We were in and out in under an hour. We are blown away by our experience! More

Superior service, outstanding results I have interacted with this facility on multiple occasions and have never been disappointed. Joe delivered top-notch service from the moment he answe I have interacted with this facility on multiple occasions and have never been disappointed. Joe delivered top-notch service from the moment he answered my call for help. The response was amazing and I received more than I was expecting over the several days my vehicle was being serviced. I will most definitely reach out to Joe specifically the next time I need assistance with my automobile. More

Niki is Awesome Niki was terrific! She took my call, listened to my situation and was able to get my Q5 into the shop and provide me a loaner when no other dealer had Niki was terrific! She took my call, listened to my situation and was able to get my Q5 into the shop and provide me a loaner when no other dealer had availability or a loaner. She kept me in the loop as to what was going on with my vehicle and was completely understanding of my situation. The service team and the inspection performed revealed not only the issue I initially brought my vehicle in for, but a few other items that needed attention. I can happily say the team was thorough catching items that would have been a huge headache later on, if left unserviced. All in all, while the service center is further than other locations, I'm inclined to make the drive to have the team service my vehicle again. More

Delighted. Honest, upfront and uncomplicated. As a first time buyer of an AUDI working with Roberto Becerra was honest and professional from start to finish. V Honest, upfront and uncomplicated. As a first time buyer of an AUDI working with Roberto Becerra was honest and professional from start to finish. Very Impressed. More

Ivan is terrific Both Brian and Ivan are total professionals and possess knowledge far beyond what one would expect; their management of the process on behalf of consu Both Brian and Ivan are total professionals and possess knowledge far beyond what one would expect; their management of the process on behalf of consumers is beyond expectation. More

Perfect service experience! Very professional from start to finish, could not be happier. I had originally taken my Audi Q7 to a fix-it shop near my house but they had no idea wh Very professional from start to finish, could not be happier. I had originally taken my Audi Q7 to a fix-it shop near my house but they had no idea what the problem could be, I then took it to Audi Beaverton and they not only assessed the problem correctly and quickly, but kept within the estimated cost as well. I feel this service department is very transparent and great with communication, they will send you txt:s with updates and explanations of what the issue may be and associated cost to fix. The car runs great and I am truly grateful. Mark Averskog. More

It was perfect as usual. The service was prompt, professional and transparent. I particularly liked the texting feature of recommended repairs, prices, etc. The whole evperie The service was prompt, professional and transparent. I particularly liked the texting feature of recommended repairs, prices, etc. The whole evperiencebcould not have been better. More

Always a great experience Prompt and super knowledgeable and friendly whenever I walk through the door. I feel so confident in this service center that I would never even thin Prompt and super knowledgeable and friendly whenever I walk through the door. I feel so confident in this service center that I would never even think about going anywhere else. More

Great service Well organized and great service, also I was very happy with the waiting area. It was well looked after by Mr.Travis Sutton. He explained very well so Well organized and great service, also I was very happy with the waiting area. It was well looked after by Mr.Travis Sutton. He explained very well so I could understand easier. More

Above and beyond personalized customer service My service manager, Niki, was extremely knowledgeable, responsive and attentive. She listened and reacted and was proactive based on my situation. Cou My service manager, Niki, was extremely knowledgeable, responsive and attentive. She listened and reacted and was proactive based on my situation. Couldn't have asked for a better experience or personnel. More