Audi Beaverton

Simply Excellent Service Audi Beaverton has been consistently providing a high level of quality of service; they are friendly as a team, they are thorough, they are fast and o Audi Beaverton has been consistently providing a high level of quality of service; they are friendly as a team, they are thorough, they are fast and on time with the work to be done. They make sure all my questions are answered and that i am entirely satisfied with the work done. I definitely recommend this dealership. More

Double Billed (Edit - issue addressed) I was double billed for tires I purchased. I called once charging left pending on my credit card account and was assured that some one would promptly I was double billed for tires I purchased. I called once charging left pending on my credit card account and was assured that some one would promptly call me back. I called early in the morning and by late afternoon no one had called me back. I had to call repeatedly in order to talk with someone as I was constantly being sent to voice mail. I finally spoke with someone who stated they would look into in next business week. Edit - I was contacted by a representative from Audi Beaverton regarding double billing. She promised to straighten out double billing. More

Great service and communication I'm always greeted warmly at Beaverton Audi as soon as I arrive. My service rep is ready and gets me in and out quickly. All my questions were answer I'm always greeted warmly at Beaverton Audi as soon as I arrive. My service rep is ready and gets me in and out quickly. All my questions were answered and my car was even washed and vacuumed when I picked it up. The no charge loaner was a brand new Audi Q7 which was great. Brian always communicates well and keeps me updated on the status of my vehicle. I would recommend Beaverton Audi to anyone who appreciates being taken care of. More

Great experience Clint went out of his way to make sure we were comfortable with our purchase. He also made sure we understood everything and answered every question Clint went out of his way to make sure we were comfortable with our purchase. He also made sure we understood everything and answered every question we had. His attention to little details and sincere demeanor helped make our experience a wonderful one. More

Personalized service I live in Bend but I didn't have a very good experience with the Bend Audi. My son negotiated with Craig Fleishman at Beaverton Audi for my new Q5. Th I live in Bend but I didn't have a very good experience with the Bend Audi. My son negotiated with Craig Fleishman at Beaverton Audi for my new Q5. They were kind, respectful, honest, fair and very accommodating. I love my Audi Q5 and my experience at Beaverton Audi was phenomenal. If I get another Audi in the future, I will ALWAYS opt to drive the 7 hours to Beaverton. . More

Sunset Audi has redefined my relationship with dealerships Over the years Sunset Audi (both locations) has shown such an interest in me and the neds of my automobile that they have redefined the way that I thi Over the years Sunset Audi (both locations) has shown such an interest in me and the neds of my automobile that they have redefined the way that I think a dealership/service center should treat their customers. they have a set a very high bar that makes it entirely unlikely that I will switch brands. Amy, in particular, is a shining gem in the world of customer service. More

Extended Wait Times even with Appointment I have used Audi of Beaverton’s Portland location to service my car each time I have needed work done and each time I have made an appointment. Each t I have used Audi of Beaverton’s Portland location to service my car each time I have needed work done and each time I have made an appointment. Each time I have had extremely long wait times, including having to take my car in the following day because “no one was able to get to it” and up to an 8 hour wait to have a new battery installed on a second visit. The staff are friendly enough but I have never had any other dealership take as long as Audi does or inconvenience me in similar ways. I was very astonished by the length of time my service took and even had to follow up 6 hours after dropping my car off to ensure my battery would be changed. More

Ten thousand mile service. Professional and attentive service. Promptly done. Too much is dependent on these ratings. For maximum benefit customers at all dealerships, fo Professional and attentive service. Promptly done. Too much is dependent on these ratings. For maximum benefit customers at all dealerships, for all functions, are strongly “encouraged” to give the highest ratings. Consequently the ratings are inflated, there is no room for constructive criticism and the whole purpose is defeated. More

Took my Audi q7 in for 20,000 mile service Tires were in need of replacement and wait would be longer then planned, Niki provided a loaner car and went above and beyond to minimize our inconven Tires were in need of replacement and wait would be longer then planned, Niki provided a loaner car and went above and beyond to minimize our inconvenience and wait time. Thank you Niki for all your help. More

Great customer service! Friendly, professional and on time. Didn't try to sell me something nor did Brittany come at me with 10 things that needed to be done to my car in ad Friendly, professional and on time. Didn't try to sell me something nor did Brittany come at me with 10 things that needed to be done to my car in addition to my 1st (free) yearly service. I also got a loaner car, no charge which was cool. But, I did have to pay $9 for gas for the loaner car which I don't think I should have been charged. I only drove it to work and then back to the service center one I got off work. More