Audi Beaverton

Purchased AUDI certified pre owened car I was able to purchase the vehicle at Audi Beaverton. Elias and Patrick are really professional. Actually it was first time for me to visit Audi deale I was able to purchase the vehicle at Audi Beaverton. Elias and Patrick are really professional. Actually it was first time for me to visit Audi dealer and I had a lot of questions. Their accurate advice and feedback to my questions were very helpful. Their professional and friendly attitude was the important determining factor of my purchasing at Audi Beaverton. I would like to buy from them again in the future. Many thanks Elias and Patrick for all your help!! More

Poor Service After being an Audi customer/driver for more than 4 years, I have experienced a level of deceit and greed that is unparalleled at the Portland Audi Se After being an Audi customer/driver for more than 4 years, I have experienced a level of deceit and greed that is unparalleled at the Portland Audi Service Center which has put my brand loyalty into question. After noticing an issue with my 2011 A4 and seeing two indicator lights, I called the Portland Service Center. I was instructed to have my car towed to their location to receive a diagnostic test. I complied with that suggestion and had my car towed and had a diagnostic test completed, which I received the results of the next day. (Dropped off at 6pm Thursday, Received Quote at 1:35pm Friday after a call with the service rep). The quote indicated my 2011 A4 which had 76k miles now needed $12,615 in repairs, which would more or less total the car. One specific item would require the pistons to be taken apart and rebuilt. After reading the quote, I realized a discrepancy indicating I needed 4 new tires when I had replaced one tire only two weeks prior. This initiated my concern for the legitimacy of the quote and pricing. However, the service rep explained I could call the sales center for trade in options. I then spoke with a sales rep who indicated the trade in value would be $500 for my 2011 A4. This continued to raise my level of concern. I then called a trusted mechanic in CA and provided him all of the quote information. He too was appalled with the price and the extensiveness of work that needed to be done. He mentioned that the level of specificity in the quote would have require the entire engine be taken apart and didn’t believe that could have adequately done and rebuilt in the time of drop off to receiving the quote. He recommended that I take my car to another mechanic, which I promptly did. I had my car towed to another mechanic who completed a full diagnostic test and evaluated the car in depth. He provided a fix that cost $112. The car is now running well. This complete disregard customer service and honesty while prioritizing simply making a profit is absolutely astounding. Without doing my due diligence in multiple ways, I would have either had to find a way to pay $12k+, or trade in my car for a value that is plainly disrespectful while paying off my loan out of pocket. Finally, throughout this process of having to have my car towed twice due to this recommendation and outrageous quote, I spent various hours aware from work handling this. This again reiterates how this process was incredibly inconvenient and supports the complete disregard for your customers. I fully intend to express my distaste with the experience in various ways, one of which is to report Sunset Audi to the Better Business Bureau. I sincerely hope you can rectify this approach to your customer service in order to properly run your business. More

Best experience ever! Love my new Audi so much! Jeff and Paulina went above and beyond to get me into a great car. The service at this dealership was fantastic. Love my new Audi so much! Jeff and Paulina went above and beyond to get me into a great car. The service at this dealership was fantastic. More

1st time Audi buyer First time buying an Audi, best deal in the area. No pressure sales very much appreciated compared to other dealers, would recommend this dealership o First time buying an Audi, best deal in the area. No pressure sales very much appreciated compared to other dealers, would recommend this dealership over others. More

Very Satisfied Just bought my used Audi and this was my first experience working with Sunset Audi. unfortunately I was rear-ended and called on Sunset for body shop Just bought my used Audi and this was my first experience working with Sunset Audi. unfortunately I was rear-ended and called on Sunset for body shop recommendations. Their recommendation was great. Weeks later I had a plugged diesel particulate thingamajig. Dustin and his team were friendly, knowledgeable, and the service was exceptional. It’s hard to find good service these days. And I LOVE that they have a convenient location in Northeast Portland as I live in Vancouver. More

Prompt Service, Quick turnaround, Convenient Loaners The Eastside location has been very convenient for me to get my Q7 serviced this past year. I have been able to drop my car off at 7am, get a loaner, The Eastside location has been very convenient for me to get my Q7 serviced this past year. I have been able to drop my car off at 7am, get a loaner, and return the same day with my car done. No worries about having to get a car for the day. Really impressed with the precision, care, and ease of communication throughout. Can't say enough for my first Audi purchase. I would highly recommend! More

AUDI. enough said. very professional, they don't treat you like a domestic i.e. ford / chevy / gmc shopper who doesn't know the quality, craftsmanship, technology and s very professional, they don't treat you like a domestic i.e. ford / chevy / gmc shopper who doesn't know the quality, craftsmanship, technology and superior design of AUDI! More

Respectful and Accommodating I first visited Audi of Beaverton about 8 months ago. Myself as well as my sister walked onto the show room in sweatpants, sweatshirts and beanies… We I first visited Audi of Beaverton about 8 months ago. Myself as well as my sister walked onto the show room in sweatpants, sweatshirts and beanies… We couldn’t have looked less appealing if we tried. Yet despite that, Drew came up and spoke with me, was very friendly and was happy to show me around. We communicated via email for months, asking questions about their inventory, going for test drives, etc. He was always quick to respond, and very accommodating to schedule times for me to test drive. As a newly grad from college, as well as my first real car purchase, I was very nervous and afraid that walking into the dealership would mean getting pressured into buying before I was ready, as that was the experience my brother had at Toyota. However, that was the complete opposite experience for me! Drew, along with the other dealers I met at Audi, completely understood my situation, and didn’t pressure me in any way. This meant that I was always excited to go to the dealership and “drool” over their gorgeous inventory. Looking back, I test drove 10 Audi’s until I found the right one. Drew, along with the other dealers, were perfect examples of professionalism and friendliness. Because of this, they have made me a returning customer, and I highly recommend him (Drew) and Audi of Beaverton for anyone thinking of purchasing and Audi. More

Helping to Find the Right Solution I first came to Audi three years ago to find a 5-STAR rated safety vehicle after my 13 year old daughter and I had been in a life-threatening hit-and- I first came to Audi three years ago to find a 5-STAR rated safety vehicle after my 13 year old daughter and I had been in a life-threatening hit-and-run car accident that had left our van totaled. At that time, I drove away in a 2014 Audi A4 which I had loved! Unfortunately, we experienced some mechanical issues regarding the starter and had been waiting on a new part to be manufactured for two months. Despite the long delay, Audi took care of us by providing us with a brand new 2018 Audi A4. With much hesitation, my husband and I decided to just go ahead an purchase a new Audi A4, instead of waiting any longer for our old Audi to be repaired. I would just like to commend the entire Audi team for making this experience and transition stress-free and saving us extra money in the long-run. There a few things that I really appreciate about our Audi experiences: 1. No pressure sales 2. Honesty and transparency about the purchase and what 'extras' are deemed necessary or unnecessary 3. The friendliness and excellent personal customer service 4. An amazing vehicle that makes me feel safe and comfortable while driving on the road I would highly recommend an Audi vehicle and the Audi Beaverton dealership to anyone looking at purchasing or leasing a new car. Shelly Scott More

Easy purchase of a new Audi After visiting another Audi dealer, I contacted Costco Auto Program and was directed to Audi Beaverton. Even though we had to travel 3 hours to this After visiting another Audi dealer, I contacted Costco Auto Program and was directed to Audi Beaverton. Even though we had to travel 3 hours to this dealership, we are glad we did! The process of purchasing our new Audi was almost seamless. Costco program was great and we even received an additional end of the year discount without the usual dealer negotiation hassle. We also received a fair trade in value. The sales and other staff were friendly and professional. Couldn't ask for more! More