Audi Beaverton

From the appointment call to the completion of my A-4 service, and solving “myAudi” app glitch, all the staff at Audi Beaverton exemplified true professionalism and an excellent customer service. I appre service, and solving “myAudi” app glitch, all the staff at Audi Beaverton exemplified true professionalism and an excellent customer service. I appreciate Chris B and David J for their above and beyond help and care. What a fresh and pleasant experience I had… More

Chris provided excellent service from start to finish. He listened to my issues, came up with a plan, communicated throughout, and generally went above and beyond. Thanks Chris (and Audi)! He listened to my issues, came up with a plan, communicated throughout, and generally went above and beyond. Thanks Chris (and Audi)! More

I would recommend this dealership because the people are so thoughtful and very professional. My three star rating has to do with the communication system that is in place there. I was not able to confirm so thoughtful and very professional. My three star rating has to do with the communication system that is in place there. I was not able to confirm my recall service appointment, though I tried to contact the dealership three times by phone and left a message the first time I tried. In addition, I asked that someone help me with the MyAudi app, and to change the clock on my car, but neither was communicated to the service agent, nor did I ever get a call back to confirm the appointment. On the day and after the time of my appointment, when my car was to be picked up, I received a text that said sorry they had missed me. I contacted the service agent immediately to tell him that my car was to be picked up with a loaner left at my house. He quickly arranged to have that happen. My car was returned with the work accomplished, I hope, but none of the additional requests were done though I now have the name and number of a tech at the dealership to contact next week. Great people, understaffed I'm sure, like many of us, but not exactly what I had expected in the communication area for such an esteemed brand. Thank you for giving me a hearing. More

Asmaa was very helpful in getting me set up with my first service appointment. She was able to get one quickly and walked me through the steps of the process as far as what was going on. The service tech was service appointment. She was able to get one quickly and walked me through the steps of the process as far as what was going on. The service tech was awesome and did a video of what was done. Great job to him!! Fantastic job to Asmaa!! I definitely will come back to this device center at Audi Beaverton for all my vehicle needs thanks to them and their stellar service!! Thank you so so much and keep up the great work! I for one, absolutely appreciate all you do. Thank you! More

I always trust that my A-5 will be maintained professionally by Audi Beaverton. After 11 years on the road it still drives like new... professionally by Audi Beaverton. After 11 years on the road it still drives like new... More

We had a great experience shopping for our daughter’s first car with Craig F. He’s professional and incredibly helpful. Ask for Craig! first car with Craig F. He’s professional and incredibly helpful. Ask for Craig! More

Very helpful getting our TDI serviced with the spectacular Audi warranty to keep the car on the road and running strong spectacular Audi warranty to keep the car on the road and running strong More

Craig was very helpful throughout the entire process. He walked us through all the details and was always happy to answer any questions via text, email, or phone. I would be happy to work with Craig agai He walked us through all the details and was always happy to answer any questions via text, email, or phone. I would be happy to work with Craig again! More

I took my Q5 in for a factory recall. It was a fairly straightforward problem. They told me it would be a two day repair but completed the work in one day and I picked the car up later i It was a fairly straightforward problem. They told me it would be a two day repair but completed the work in one day and I picked the car up later in the afternoon. The representative, Jonathan, explained what had been done clearly. And, of course, there was no charge. I’m very pleased. More

Well informed, they took time but they fixed it as promised. Clean and well maintained facilities promised. Clean and well maintained facilities More