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1,336 Reviews of Audi Beaverton - Service Center
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August 18, 2022
Experienced more than a 3 hour wait for my Audi when I was first in line at 7am and all they did was change the oil and filter and wash my car. They failed to replace my rear brakes. The service rep c was first in line at 7am and all they did was change the oil and filter and wash my car. They failed to replace my rear brakes. The service rep changed my service request wording where I had emphasized the rear brakes while the rep made the request a general review of the brakes which changes the meaning completely. More
by Green Dragon
Employees Worked With
Ufo Moreno
Helpful August 17, 2022
Great people, great product. Thank you for the Service video as well. Nice loaner car, too. 👍 Thank you for the Service video as well. Nice loaner car, too. 👍 More
by James P.
Employees Worked With
August 16, 2022
Had a great experience, Chad was friendly,professional,prompt he made it a very easy experience. friendly,professional,prompt he made it a very easy experience. More
by Cheryl
Employees Worked With
August 14, 2022
The service was excellent and Maritza was outstanding, she was on top of things from start to finish and kept me informed every step of the way. she was on top of things from start to finish and kept me informed every step of the way. More
by mrousseve
Employees Worked With
Client
August 14, 2022
Our service coordinator Maritza is excellent. The whole service team does a great job. They make the service process as easy as possible. The whole service team does a great job. They make the service process as easy as possible. More
by Tonyalan
Employees Worked With
Maritza Silva
August 12, 2022
Excellent service with knowledgeable employees who excelled at customer service. They worked passionately to make my experience the best. excelled at customer service. They worked passionately to make my experience the best. More
by gcbeckett
Employees Worked With
August 12, 2022
Put too much oil in and had to bring it back the next day. There was a warning message on dash display. They were very apologetic and gave us a free detail service, but it was disappointing… it was just day. There was a warning message on dash display. They were very apologetic and gave us a free detail service, but it was disappointing… it was just an oil change. More
by tinahfnp
Employees Worked With
Corey Maslen
August 09, 2022
My review relates to the service management. I dropped my car off at 9 AM on Wednesday. The service rep said she would be out the following day, but if any questions to call the department. The I dropped my car off at 9 AM on Wednesday. The service rep said she would be out the following day, but if any questions to call the department. The following day I called at noon, left a message to find out the car’s status. No response by Audi. I called 2 more times and got no answer, but did not leave a message. I called a fourth time at about 4:30 because I knew they closed at 6 and left a message just to determine status. No response. On Friday at 7:10 AM, I receive a text saying car is ready for pickup. I was very disappointed that 1 I wasn’t able to call and have someone answer, 2 when I left a message I received no response until 2 days after I dropped the car off. Worst experience I’ve had with Audi Beaverton since 2009. The only positive was that the original service agent called me on Sunday to follow up and to ask if I was satisfied with the experience.. I told her of the disappointment and lack of communication to which she apologized. More
by chludlam
Employees Worked With
As a Hallou
