Chad Soares

Chad has done an excellent job at getting my vehicle serviced with no hassle and on time. He has kept me informed via text message, using video to show the necessary maintenance work and inspections don serviced with no hassle and on time. He has kept me informed via text message, using video to show the necessary maintenance work and inspections done during this time. More

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Excellent Customer Service - as always! Audi Service of Portland is in a league of their own! Audi Service of Portland is in a league of their own! More

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Very courteous service coordinator. The car was ready long before the promised completion time. I was sent a video from the technician outlining the inspection and proposed service work The car was ready long before the promised completion time. I was sent a video from the technician outlining the inspection and proposed service work. More

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Super responsive and communicated the proposed work clearly. Chad and Nate were great to work with. clearly. Chad and Nate were great to work with. More

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Diagnosis of problems proved correct (the first time). Customer rep was fantastic…courteous, supportive, good listener, responsive with regular updates given. Work completed and car ready earlier than f Customer rep was fantastic…courteous, supportive, good listener, responsive with regular updates given. Work completed and car ready earlier than forecast. We were very satisfied! Finally, we live 250 miles from the dealership and they proved very sensitive to that fact. What a great service! More

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Super easy and fast check in and check out. good communication via text before I dropped off and letting me know when my car was ready. good communication via text before I dropped off and letting me know when my car was ready. More

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They did a great job. Easy to schedule, quick work, convenient, and work was complete. Easy to schedule, quick work, convenient, and work was complete. More

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The crew at Audi Beaverton - Portland Branch - were professional, friendly, informative and responded quickly with inquiries. When my husband called in to ask about tire replacement, he spoke with som professional, friendly, informative and responded quickly with inquiries. When my husband called in to ask about tire replacement, he spoke with someone knowledgeable with a detailed explanation of why the tires Audi offered were so much more geared toward my Q-7. I HATE taking my car in for service, but this experience was a good surprise. More

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I was pleased to get an appointment quickly that suited my time frame and Audi Service Portland's location was very convenient for me to drop my car as I was driving from southern Oregon. Chad took the tim my time frame and Audi Service Portland's location was very convenient for me to drop my car as I was driving from southern Oregon. Chad took the time to explain all the services needed in detail. I will return for service. More

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