Audi Beaverton - Service Center

Superb Service ..Thank you Samantha! I completely trust my vehicles to be serviced here and Samantha is wonderful! The customer service is over the top. I will always bring my car/suv he I completely trust my vehicles to be serviced here and Samantha is wonderful! The customer service is over the top. I will always bring my car/suv here for service and I am fully confident that I will always be treated with respect/kindness and comfortable knowing that my car is in very good hands. As an example while my car was in for service a mishap occurred while they had my car and I was immediately assured that the issue would be taken care and I was given a loaner car. Given that I trust them I was not even concerned. I knew that they would have it all taken care of. And Samantha kept in touch me. This did NOT change my mind at all to keep having my car serviced here. That's how impressed I am with there service. More

Excepitional Service Sarah is the best. I totally trust Sarah on what my car needs and doesn't in the way of service. This is why I will always bring my car in for service here. I totally trust Sarah on what my car needs and doesn't in the way of service. This is why I will always bring my car in for service here. More

Uncomplicated is a luxury Both sales and service at Sunset have been refreshingly uncomplicated. In a world where the other direction seems more common, this is the greatest l Both sales and service at Sunset have been refreshingly uncomplicated. In a world where the other direction seems more common, this is the greatest luxury from Sunset beyond the car. Loaner cars are helpful, staff are caring. Run across the street after you because they think you forgot something caring. Arrange a special surprise for your wife at the airport caring. That is luxury, and it is appreciated. More

New Tires Amy was extremely helpful with suggesting new tires. She gave me quotes of two different brands, and volunteered that the dealership would match the p Amy was extremely helpful with suggesting new tires. She gave me quotes of two different brands, and volunteered that the dealership would match the price I got on same tires elsewhere. The ease of appointment, the pleasant waiting room, the pleasant staff always makes service a pleasant experience. More

Disappointed but hopeful We bought a new q5 from dealership, and added a few extras( floor mats, invisible bra and door protection and mudflaps). When my wife left car and was We bought a new q5 from dealership, and added a few extras( floor mats, invisible bra and door protection and mudflaps). When my wife left car and was given a loner she was informed it must be brought back with tank full or we would be charged $5 A gallon. First time that has happened on a loner. When she returned next morning to pick up car, outside work looked good but no floor mats inside. When brought to service managers attention he walked back to rear of car and showed her that the mats were thrown in the back(not installed, thrown in still in plastic bags). Not quite what we had hoped for from service department. Talked to management, reached a understanding I hope. Henceforth the hopeful title. Very happy with our salesmen, Craig and Juan were great to work with would recommend both highly More

love my service Amy Stocia was my service advisor. She explained all the work to be done at the 15000 mile service. She is very nice and knowledgeable. Fun to work w Amy Stocia was my service advisor. She explained all the work to be done at the 15000 mile service. She is very nice and knowledgeable. Fun to work with. More

Service for my Audi It was easy to schedule the appointment online. The process for checking in was fast and efficient. They were friendly in the office and took time t It was easy to schedule the appointment online. The process for checking in was fast and efficient. They were friendly in the office and took time to answer questions. More

Sunset Audi - 2008 Audi A4 oil service The scheduling and service at Sunset Audi exceeded my expectations. Scheduling an oil change was smooth and they were very accommodating to my schedul The scheduling and service at Sunset Audi exceeded my expectations. Scheduling an oil change was smooth and they were very accommodating to my schedule. I can’t comment too much on the oil change itself but my car was cleaned and my car service schedule was reset. I will be installing a front lip soon and that will give me a chance to view the underside specifically the skid plate. Allows me to verify if it was reinstalled properly. I will update review with my findings. More

Excellent service Came in for engine codes, turned out the issue was covered by warranty - complete replacement of intake manifold, and full check on the rest of the ca Came in for engine codes, turned out the issue was covered by warranty - complete replacement of intake manifold, and full check on the rest of the car. Quick diagnoses and resolution, explained all I needed to know. Excellent courtesy services to pick me up and drop me off at work. More