Audi Burlington

Excellent service department. Jim and Anthony were most helpful with my questions. I always am confident about my car when leaving the dealership. Jim and Anthony were most helpful with my questions. I always am confident about my car when leaving the dealership. More

Great service right from the moment I pulled up my car. Great idea sending a video of the service and condition of my vehicle Great idea sending a video of the service and condition of my vehicle More

Excellent customer service. The moment I walked into the dealership I was greeted by AnthonyF, who was extremely helpful and professional. The auto tech was also superior. I The moment I walked into the dealership I was greeted by AnthonyF, who was extremely helpful and professional. The auto tech was also superior. I will be servicing my Audi with them going forward. More

Once again I want to sing the praises of Audi Burlington‘s service department. Raymond who was the service writer responsible for inducting my car in for maintenance was the consummate profession Burlington‘s service department. Raymond who was the service writer responsible for inducting my car in for maintenance was the consummate professional in his approach, and easily brought his knowledge to bear upon my maintenance issue. Never underestimate the power of a first rate service department to keep a customer loyal. More

I bought a certified pre-owned car from them with Brendan McGuire in Dec 2021. It had cosmetic issues and at that time, I asked for my money back or to trade it in and they mentioned they would fix it. I sho McGuire in Dec 2021. It had cosmetic issues and at that time, I asked for my money back or to trade it in and they mentioned they would fix it. I should've stick to my hunch on returning the car. It took them about a month to fix it... not the experience I wanted to have. Then, once I get my first oil change months later, I realize that they sold me a car with bad brakes and never disclosed it. 1) they did not provide me with an multipoint inspection report at purchase although they claim they did one on my car and there was nothing wrong with it. 2) I went to their service center about a month after having the car due to a recall and they marked everything as green but after getting another multipoint inspection report from a different dealership during the oil change service, I went back and compared both reports. My brakes were under 5mm back then and they marked it as green. Was it done on purpose to mislead me? 3) On that same report that they provided at the recall, they put a much lower mileage than when I had bought it. When I reached out to them to notify them of the brake issue, they simply brushed me off. Beware of this dealership! More

The people who work in the Service Dept of this dealership are top notch professionals who know their business abd who provide extremely great customer service. dealership are top notch professionals who know their business abd who provide extremely great customer service. More

We went to Audi Burlington due to their reputation of low pressure sales and extensive inventory Both turned out to be true. Brendan Leary was fantastic and patient and found the car for us quickly We w pressure sales and extensive inventory Both turned out to be true. Brendan Leary was fantastic and patient and found the car for us quickly We went to lunch to think it over and called back and made a great deal Could not be happier More

Sales staff was very professional. I salesman. Nate was very responsive and guided us through the whole process and walked us through the workings of the new car. Would highly recomme I salesman. Nate was very responsive and guided us through the whole process and walked us through the workings of the new car. Would highly recommend Audi Burlington, if looking for a replacement vehicle More

Laris is by far the best sales associate I have worked with. He was professional and friendly through out the entire leasing experience. After closing the deal, I couldn’t pick up my car because of work. with. He was professional and friendly through out the entire leasing experience. After closing the deal, I couldn’t pick up my car because of work. But Laris drove to my workplace to drop off the car! His team in Burlington were also very efficient with their roles in getting the car. Thank you Laris More

They did a good job and they were able to plan with me a payment method that worked for me and got my car fixed .. excellent job .. keep the good work up payment method that worked for me and got my car fixed .. excellent job .. keep the good work up More