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Audi Burlington
Burlington, MA
3,414 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,414 reviews
June 21, 2022
Brought the Audi in for some routine service. Discovered a broken CV. They got the part and got the car in and out in the about the same expected time. Very happy with service. Discovered a broken CV. They got the part and got the car in and out in the about the same expected time. Very happy with service. More
by Gppinkham
Employees Worked With
June 20, 2022
First time customer here, Had an excellent experience with the service department. My auto issues were quickly diagnosed, and I received a video of the service issue and info on repair cost. Staff was with the service department. My auto issues were quickly diagnosed, and I received a video of the service issue and info on repair cost. Staff was pleasant and efficient. More
by A M Lanning
Employees Worked With
Kelly Mullaney
June 17, 2022
Prompt service. knowledgeable service reps. Easy to get an appointment. Good communication about car overall. knowledgeable service reps. Easy to get an appointment. Good communication about car overall. More
by pwesolowski
Employees Worked With
June 17, 2022
This visit was efficient. However the loaner car had no navigation which caused a problem. However the loaner car had no navigation which caused a problem. More
by Dennisburns75
Employees Worked With
June 16, 2022
Service Dept was Amazing & efficient! Kelly responded quickly. Rec’d A video from Service Dept showing my car repairs. It was nice to see what they were doing! Kelly responded quickly. Rec’d A video from Service Dept showing my car repairs. It was nice to see what they were doing! More
by Mobrien
Employees Worked With
Mike Servideo, Kelly Mullaney
June 15, 2022
The staff at the dealership are extremely knowledgable, friendly and meet thier estimated wait time for vehicle servicing! Love this team❣️ friendly and meet thier estimated wait time for vehicle servicing! Love this team❣️ More
by Happy Customer
Employees Worked With
Other Employees :
Brendan Leary, Gary Carman, Kelly Mullaney
June 14, 2022
My salesperson, Peter Matton, made my purchase of an Audi the best auto buying experience that I've ever had, in spite of his driving a very hard bargain for the dealership! He and Herb Chambers Audi of Bur the best auto buying experience that I've ever had, in spite of his driving a very hard bargain for the dealership! He and Herb Chambers Audi of Burlington earned my respect and trust. More
by joelreck
Employees Worked With
June 14, 2022
Kelly is the primary reason for the five star review. She contacted me immediately after dropping off the car and kept in touch through out the long service. They completed everything ahead of time, prim She contacted me immediately after dropping off the car and kept in touch through out the long service. They completed everything ahead of time, primarily, I believe due to her oversight. More
by shanasn
Employees Worked With
Kelly Mullaney
