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Audi Burlington
Burlington, MA
3,425 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,425 reviews
March 14, 2022
Easy to make an appointment and the dealer had a loaner as promised on the service date. What’s more the service invoice was less than the estimate. Imagine that! as promised on the service date. What’s more the service invoice was less than the estimate. Imagine that! More
by GGK
Employees Worked With
Herby
March 14, 2022
Great service, fast friendly and informative. Waiting area big clean and stocked with snacks. Complimentary WiFi Waiting area big clean and stocked with snacks. Complimentary WiFi More
by joeynm61
Employees Worked With
March 11, 2022
Quick and easy service for a software update! The service dept was very busy the morning I went but the desk was efficient in checking me in and getting me on my way. The service dept was very busy the morning I went but the desk was efficient in checking me in and getting me on my way. More
by mymoon
Employees Worked With
Raymond
March 11, 2022
Neat, clean waiting area. Service is at Audi dealer prices, but the personnel are skilled, courteous and efficient. They get it right the first time, and rarely miss anything. Service is at Audi dealer prices, but the personnel are skilled, courteous and efficient. They get it right the first time, and rarely miss anything. More
by jamesloveday75
Employees Worked With
March 11, 2022
Very friendly, communicative, correct service. Fast checkin and checkout. Was able to get a loaner during service as well Fast checkin and checkout. Was able to get a loaner during service as well More
by blanske
Employees Worked With
March 10, 2022
Jim was very professional and helpful. The work was quick and the car was very clean after service. The work was quick and the car was very clean after service. More
by Charlie
Employees Worked With
March 08, 2022
I typically NEVER use a dealer for service because of past experience and cost but this dealer has earned my business for the things I don’t have the tools to do myself. They have always been attentive a past experience and cost but this dealer has earned my business for the things I don’t have the tools to do myself. They have always been attentive and empathetic while setting CLEAR expectations. I had Herby as my service advisor and he was proactive, helpful, and beyond friendly. I’ll be buying another car soon and I think I’ll try their sales team next. More
by JTW
Employees Worked With
Herby
March 05, 2022
Brendan is a Pro and I strongly recommend him. Whether it's car related question, test drive, financing, loaner assistance, or kind gesture, he delivered on every count; even responded off-hours v Whether it's car related question, test drive, financing, loaner assistance, or kind gesture, he delivered on every count; even responded off-hours via text. Super excited about my Audi, and highly recommend you ask for Brendan for your Audi needs. More
by Piotr
Employees Worked With
March 05, 2022
Great job by all the front of house staff. I was kept informed and they were able to let me switch loaners when the first had a minor technical glitch. Very pleasant experience! I was kept informed and they were able to let me switch loaners when the first had a minor technical glitch. Very pleasant experience! More
by Jollynomad
Employees Worked With
Herbie Pierre
March 04, 2022
Did everything, took me on time, was able to get loaner, finished earlier than expected. And car nice and clean ! finished earlier than expected. And car nice and clean ! More
by arny8130
Employees Worked With
