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Audi Burlington

Burlington, MA

4.8
3,431 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,431 reviews

October 09, 2021

Great service and they communicated my issue effectively and I am satisfied with their service. More

by brittonwilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Audi Burlington responded

Thank you for your review, Britton! We look forward to working with you again at Audi Burlington!

October 06, 2021

After a really bad experience at a different Audi dealership, working with Peter at Audi Burlington was a breath of fresh air. He found me what I wanted and there were no pushy sales tactics to upsel More

by alexalshea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Audi Burlington responded

It was our pleasure to provide you with an excellent experience, Alexa! We're so happy that Peter and our team earned your 5-stars! See you next time at Audi Burlington!

October 06, 2021

Have been having my Audi cars serviced by Audi Butlington for years. Have always had great, complete service. And they have always been very honest with their recommendations... even to the point of often More

by jcmjr29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Audi Burlington responded

We're honored we've had the opportunity to serve you over the years! Thank you for the wonderful feedback and we'll see you next time here at Audi Burlington!

October 06, 2021

Kelly and Mike S were extremely helpful in coordinating my service appointment and transportation to and from the appointment! Thank you ! Ed More

by Nfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike servideo
Oct 06, 2021 -

Audi Burlington responded

We appreciate the shoutout to our team! It's great to hear their hard work has helped you have a five-star experience! - Audi Burlington

October 06, 2021

Excellent customer service! Efficient. Seamless Excellent customer service! Efficient. Seamless transition to rental . Loved the up to date text communication. More

by Sonal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2021 -

Audi Burlington responded

Thank you for your review, Sonal! We look forward to seeing you next time at Audi Burlington!

October 02, 2021

Had a great experience at this dealership. Matt was terrific - knowledgeable and very helpful. The price of the car was high, but given the shortage of inventory, not much to be done about that. More

by raymondbird
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Sven Curkic, Sarah Hannon
Oct 04, 2021 -

Audi Burlington responded

Hi Raymond, thank you for your 5-stars! Matt and our team are so lucky to have you as a customer! -Audi Burlington

October 01, 2021

The service is excellent; Ray got me had my car up and running again. They stayed in contact with me with updates on the repair. More

by javerso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hebert
Oct 01, 2021 -

Audi Burlington responded

Thanks for taking the time to review your recent experience with the Audi Burlington team! We appreciate your business and hope we can be of service again in the future!

September 30, 2021

Everyone at Herb Chambers Audi Burlington has been great to work with- knowledgable, patient, helpful, and proactive, especially Jim Parolisi and Mike in the service department! More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Oct 01, 2021 -

Audi Burlington responded

We love hearing from our satisfied customers! We're thrilled that Jim and Mike got the job done, and earned your 5-stars! -Audi Burlington

September 30, 2021

Thanh was an incredibly patient sales person who went above and beyond to make sure the sale process was effortless. More

by abreitman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thanh Nguyen
Oct 01, 2021 -

Audi Burlington responded

This is what we love to hear! Thank you for your business at Audi Burlington!

September 30, 2021

The service is outstanding, efficient, knowledgeable and professional. An asset to Burlington Audi and Herb Chambers More

by marietdarrigo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2021 -

Audi Burlington responded

Thank you for the kind feedback about our team! We appreciate your business and hope to see you again next time here at Audi Burlington!

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