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Audi Burlington

Burlington, MA

4.9
3,336 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,336 reviews

June 18, 2021

I bought my Audi A4 from Pedro and he was honestly the most helpful and patient person to do business with. The service was exceptional from beginning to the end. He made the whole process super easy and More

by Ajashra Pandey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2021 -

Audi Burlington responded

Ajashra, We're so happy Pedro and our team could help! Thank you for the awesome review! – Audi Burlington

June 17, 2021

I took my vehicle in for its 20,000 mile service interval. The service at Audi Burlington was great, and the people there were courteous. I would certainly go there again. More

by jjk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Audi Burlington responded

We're so glad our team could help keep your vehicle in top shape! We appreciate your great review and five-star rating! We'll see you next time! Thank you! - Audi Burlington

June 16, 2021

Prompt and attentive service people. Did the service in an hour, slighyfaster than promised. Had a spacious area for waiting customers but not too crowded More

by Jb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2021 -

Audi Burlington responded

Thank you for visiting Audi Burlington! We appreciate your high stars! See you next time!

June 15, 2021

We love our new Audi we purchased here. Laris did an amazing job and got us a great deal. He also pushed to get our car delivered efficiently. We will stop here when it is time for our next car More

by Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morrison, Laris Gacanovic
Jun 16, 2021 -

Audi Burlington responded

Lee, We're so glad you love your new Audi! It's so wonderful to hear Laris made this such a memorable experience! Welcome to the Audi Burlington family! See you next time!

June 15, 2021

Great service. I should not be required to write something here. I almost died because of a fuel pump fail on the highway. I am questioning buying an Audi in the future. More

by dduffy7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly
Jun 16, 2021 -

Audi Burlington responded

Thank you for your five-star rating. We're glad our team helped you have an enjoyable experience. Don't hesitate to reach out with questions or concerns ahead of your next service visit! - Audi Burlington

June 15, 2021

I worked with Thanh Nguyen to purchase a new Audi A4. He was extremely efficient, courteous, and responsive (in fact the best car salesman I've ever dealt with) and the reason I purchased the Audi over More

by agferris
Recommend Dealer
Yes
Employees Worked With
Thanh Nguyen
Jun 16, 2021 -

Audi Burlington responded

Congratulations on your new A4! Thank you for the five-star review and for choosing Thanh and our team to provide you with such great care! - Audi Burlington

June 14, 2021

I worked with Laris G. Excellent customer service and very knowledgeable, not only about the car but also about the industry. I advised what I was looking for and he was able to help narrow me in quickly More

by Pistolpnm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laris Gacanovic
Jun 16, 2021 -

Audi Burlington responded

Thanks for the five-star rating and kind words! We'll pass this along to Laris and our team! - Audi Burlington

June 13, 2021

Very responsive and accommodating to the issue. Follow-up was very good. The issue was covered under warranty and the car was washed which is a nice added benefit More

by Gmalatesta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Audi Burlington responded

We're so happy our team could help solve the issue for you under warranty! Thank you for the awesome five-star review! We'll see you at your next appointment! – Audi Burlington

June 12, 2021

As ever, Derek Brodeur and the team at Audi were superb. Thanks for everything. Service was excellent and the loaner car was great. Excellent all round. More

by Wood2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2021 -

Audi Burlington responded

It's great to hear Derek provided excellent service to you! We appreciate you coming to see us and look forward to your next appointment! - Audi Burlington

June 11, 2021

Best Audi dealership that I have used over the years. It does not matter who your service tech will be. They are all outstanding. The entire staff is professional, attentive, courteous, and helpful. Dere More

by Ted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Audi Burlington responded

Hello, Ted! We are so proud that we can continue to provide top-notch service to you! Audi Burlington thanks you for your review and your loyalty!

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