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Audi Burlington

Burlington, MA

4.9
3,336 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,336 reviews

June 07, 2021

Derek is an excellent service representative who has managed my two Audi vehicles over many visits. This current service visit went very smoothly and my car was ready very quickly as promised. More

by JKC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Audi Burlington responded

We're so happy to know you can always count on Derek! Thanks for your positive feedback and for being a loyal Audi Burlington customer!

June 06, 2021

As always, the service was top notch, friendly, car was ready as promised, the loaner was awesome. Highly recommend to everyone who asks. Thank you! More

by Irinaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Audi Burlington responded

Our goal is to provide top-notch customer service, and I am glad to hear that our team has shown you their commitment to this. If there is anything more we can do for you please come back and see us any time! Take care!

June 05, 2021

Kelly was professional, knowledgeable, and personable. She communicated with me through-out the week-long service of my vehicle to ensure I understood the process & timeline. The loaner vehicle was ready More

by MariaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly in Service
Jun 07, 2021 -

Audi Burlington responded

Thank you for sharing your kind words about Kelly! It's great to hear that she provided you with such an excellent experience. Please do not hesitate to reach out if you require anything in the future! Thank you – Audi Burlington

June 05, 2021

Jim Parolisi has been managing our vehicles foe years. I trust his judgment and his knowledge base. He is an expert in his field, highly professional, and extremely responsive. I literally would not bring o More

by John S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Audi Burlington responded

We're so glad to know you can always count on Jim! Thanks for being a loyal Audi Burlington customer. We'll see you next time, John!

June 04, 2021

Just went through a process of looking for a new car for my mom. She ended up purchasing a new Audi Q3 and I could not be more happier with my service at Audi Burlington! Laris Gacanovic out did himself. No More

by Sefija pribic Kantarevic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laris Gacanovic
Jun 04, 2021 -

Audi Burlington responded

Sefija, we are so proud that our team at Audi Burlington could help you get your mom her dream car! Thank you very much for letting us be a part of this moment!

June 04, 2021

Ali was great to deal with - responsive, knowledgeable, returned phone calls promptly and friendly. He is a very good representative for your dealership. This is the fifth car I have purchased from He More

by john19537
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Morrison, Ali Mohajer
Jun 04, 2021 -

john19537 responded

Great dealership!!

Jun 04, 2021 -

Audi Burlington responded

Thank you so much, John! We are so proud that the Audi Burlington team has been able to do a great job for you! Here's to many more years of great service!

June 03, 2021

Helpful staff and good inventory of vehicles. We were happy with the level of customer service, and we felt that we were able to negotiate a fair price. More

by JCBrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison
Jun 04, 2021 -

Audi Burlington responded

We are so happy to hear that you had a positive experience at Audi Burlington! Thank you for taking the time to leave us a review!

June 03, 2021

Great experience! I am very happy. Ali is the best dealership. He was very helpful in answering all my questions and got everything moving very quickly. Thank you. More

by sheloue
Recommend Dealer
Yes
Employees Worked With
Ali Mohajer
Jun 04, 2021 -

Audi Burlington responded

We love it when a customer leaves happy! Thank you for your 5-star review and for choosing Audi Burlington!

June 03, 2021

Great buying experience at Audi Burlington. They even found me a car at another dealership and Ali Mohajer and Lauren Savage made it very easy. More

by drj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic, Ali Mohajer
Jun 04, 2021 -

Audi Burlington responded

We’re glad we could deliver a 5-star experience! Thanks for choosing Audi Burlington, we hope to see you again!

June 01, 2021

Dereck did a great job explaining how long the service would take and kept me updated during the process. Have been HCA customer for a long time service is the best More

by servicestar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Audi Burlington responded

Thank you so much for the five-star rating! We're happy to hear Dereck made the process so enjoyable and earned your business! We look forward to seeing you at your next appointment! - Audi Burlington

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