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Audi Burlington

Burlington, MA

4.9
2,993 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 2,993 reviews

September 29, 2016

Audi recall Derek was friendly, efficient, knowledgeable and answered all my questions clearly and patiently. He graciously offered me coffee, water and ice cream More

by Teacher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Sep 29, 2016 -

Audi Burlington responded

Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Derek provides to our customers and we'll be sure to pass along your kind words. Thank you and we hope to see you again! Best, Adnan Sehovic, General Manager

September 28, 2016

Pleasant, efficient, nice experience buying a car here Brian was terrific to deal with. He was helpful, pleasant, patient, informed and we didn't feel pressured by him. He seemed genuinely interested in h More

by New Audi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Dota, Zak Nolen, Brian Okova
Sep 29, 2016 -

Audi Burlington responded

Thank you for sharing your feedback! We're delighted to hear that you had such an enjoyable experience. We're proud of the great service that Brian, Zak and Nick provide to our customers and we'll be sure to pass along your kind words. Congratulations on your new Audi, we appreciate your business! Best, Adnan Sehovic, General Manager

September 27, 2016

New car Brian was fantastic. I wasn't quite right ready to end my current lease, but he worked with me to find a perfect fit for my next vehicle. His General More

by prouty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Okova
Sep 27, 2016 -

Audi Burlington responded

Thank you for providing us with this great feedback! Brian is wholly devoted to the success of our guests’ experiences and we are so proud to have him on our team. We appreciate your kind words and thank you for choosing us for your automotive needs. Best, Adnan Sehovic, General Manager

September 27, 2016

A Plus It was a pleasure dealing with Derek - prompt phone calls, quick service, great interaction with Derek. nice guy. The service at AUdi Burlington con More

by customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Sep 27, 2016 -

Audi Burlington responded

Thank yo for taking the time to share your experience with Derek and our service team. We strive to provide our guests with exceptional customer service and I’m so pleased you’ve recognized their hard work. We appreciate your business and we look forward to serving your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager

September 27, 2016

Professional, quality, knowledgeable Great service with a friendly, knowledgeable, and professional service. Derek was able to answer all my questions and I was confident with the quality More

by km
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Sep 28, 2016 -

Audi Burlington responded

Thank you for taking the time to post such great comments about your experience with Derek. We work very hard to treat our customers and their vehicles with the utmost care, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you for your business and for taking the time to let us know about your experience with our service department. Sincerely, Adnan Sehovic, General Manager

September 26, 2016

Excellent experience Derek Brodeur was friendly & efficient I made an appointment at Audi of Burlington for a scheduled maintenance and to replace a road hazard tire under my insurance policy I bought with the More

by JohnK67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Sep 26, 2016 -

Audi Burlington responded

Thank you for the five-star review, John! We're so happy to hear that Derek and our service department were able to assist you with your tire. Derek is a real asset to our team and I know he will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Best, Adnan Sehovic, General Manager

September 26, 2016

Friendly and professional Derek Brodeur (Burlington Audi) was both professional and easy to work with from scheduling the appointment to reviewing the charges to arranging a lo More

by M Clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Sep 27, 2016 -

Audi Burlington responded

Thank you for taking the time to write this review! Derek is such an asset to our team and I know he will be pleased to read your positive feedback. Thank you for your business and we look forward to seeing you again in the future! Best, Adnan Sehovic, General Manager

September 25, 2016

Wonderful Experience The moment we stepped inside; Sven Curkic greeted us; he was very patient, answering to all our questions. Great customer service and a very pleasant More

by Neem1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sven Curkic
Sep 26, 2016 -

Audi Burlington responded

Thank you for the five-star review! We're so happy to hear that Sven was able to assist you with your new vehicle. Thank you for your business and we look forward to assisting you again in the future! Best, Adnan Sehovic, General Manager

September 25, 2016

1st Service and Experience with Audi Burlington I bought the car in for its first service and to repair a flat. Derek Brodeur was great to work with, very helpful and accommodating More

by Jim Newman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Sep 26, 2016 -

Audi Burlington responded

Thank you, Jim, so much for your feedback and recommendation. We're so glad that you had such a positive service experience with Derek. Thank you for your business and we look forward to seeing you again. Best, Adnan Sehovic, General Manager

September 24, 2016

Exceptional service Really exceptional service under challenging circumstances! Tim took care of me from the moment my car arrived on the flatbed at 7am Saturday morning. More

by Maxwell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Sousa
Sep 26, 2016 -

Audi Burlington responded

Thank you for sharing your experience with us, Maxwell! I'm so pleased to hear that Tim was able to assist you with your service needs and get you back on the road for your appointment. Tim truly is a valuable member of our crew and I am glad to hear he impressed you. Thank you again and please let us know if there is anything we can assist you with in the future. Best, Adnan Sehovic, General Manager

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