Audi Burlington

Audi Burlington is terrific ! Audi Burlington has taken excellent care of me and my car ! In particular , Jeff is the best ....he truly understands customer service ! A pleasure Audi Burlington has taken excellent care of me and my car ! In particular , Jeff is the best ....he truly understands customer service ! A pleasure every time I have come in ! More

Everything went smooth and nothing unexpected Very good experience overall. If I have to pick some bones from an egg, I would say I got an A3 as a loner car, although I own a Q7. I didn't have man Very good experience overall. If I have to pick some bones from an egg, I would say I got an A3 as a loner car, although I own a Q7. I didn't have many passengers anyway and I don't need to worry about the gas for the A3. So I was totally fine with it. But if you do need a bigger loner car, you'd better check with the service center before hand. More

Best Audi service department in the Boston Area We have three Audi's in the family, and between the regular scheduled maintenance, and the occasional issues with our cars, we frequently visit their We have three Audi's in the family, and between the regular scheduled maintenance, and the occasional issues with our cars, we frequently visit their service department. I cannot say enough good things about the service department, which I strongly believe it is the best in the area. Their service advisor are top notch, always courteous and professional, the appointments are timely, and they always have a loaner car available. Last, but not least, I cannot say enough about Jim Parolisi who goes above and beyond to ensure customer satisfaction. On the sales side, we are on our second lease though this dealership, and the second car was custom ordered from Germany because the color/trim/options package we wanted was not available in the US. They made the process a breeze and my only regret was not going the "extra mile" to chose European delivery. More

Truly a cut above the rest After owning German cars for the last 14 years I've come to appreciate many parts of ownership. Trips to the service department haven't always been on After owning German cars for the last 14 years I've come to appreciate many parts of ownership. Trips to the service department haven't always been one of those parts. Jeff and the service department at Audi Burlington are so exceptional that now when my S4 requires service that I don't mind as much. The work is always finished promptly and to my satisfaction. Throughout the process and without prompt, Jeff always keeps me informed of the diagnosis and the progress. I have no hesitation to call them up and schedule my vehicle for service and have recommended friends and family to do the same. Their level of attention to detail and professionalism, as well as capability in servicing my vehicle is well beyond anything I've experienced at other service departments. More

Best Service I have dealt with service on new vehicles for 17 years - first Saabs, then Audis. Jeff Buchholz is by far the most professional, knowledgeable and pl I have dealt with service on new vehicles for 17 years - first Saabs, then Audis. Jeff Buchholz is by far the most professional, knowledgeable and pleasant person I have ever dealt with. I have followed him from another service center to Burlington and found the new spot to be wonderful - easy to get to, spacious and with a high quality service staff. Couldn't be happier! More

Fantastic experience After years of frustration with countless other local dealers, my last two cars have been Audis from Audi Burlington. For service, Jeff Buchholz has b After years of frustration with countless other local dealers, my last two cars have been Audis from Audi Burlington. For service, Jeff Buchholz has been a pleasure to work with every time. He is friendly and courteous, but also expedient. Jeff understands that my time is valuable to me, and that combination of traits makes the service process as painless as it can ever be. Highly recommend! More

Audi S6 Service Audi Burlington service department is simply one of the best service organizations I have ever experienced. Often, "dealership" service departments a Audi Burlington service department is simply one of the best service organizations I have ever experienced. Often, "dealership" service departments are scrutinized for a variety of reasons. Audi Burlington stands up to challenges of being a dealer service department and their total effort to go above and beyond makes me very comfortable having them service both Audi's that I own. More

Fantastic Jim ! I've been taking our fleet of 3 Audi vehicles to Jim for the past several years. Competent, knowledgeable, friendly and a good diagnostician. He's g I've been taking our fleet of 3 Audi vehicles to Jim for the past several years. Competent, knowledgeable, friendly and a good diagnostician. He's got my business forever! More

Always easy Service is so simple and easy at Audi Burlington. I walk in, they do their thing, I relax and then I drive off in my tuned up car! Easy as pie and t Service is so simple and easy at Audi Burlington. I walk in, they do their thing, I relax and then I drive off in my tuned up car! Easy as pie and the people are all very helpful. More

Great Service Department The Burlington Audi service department has knowledgeable and courteous service reps and mechanics. I have been working with Jim for almost 5 years an The Burlington Audi service department has knowledgeable and courteous service reps and mechanics. I have been working with Jim for almost 5 years and he always keeps me updated with the status and any decisions that need to be made. He treats me like a friend rather than just a customer which provides a more personalized experience. More