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Audi Burlington

Burlington, MA

4.9
3,333 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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62 Cambridge St

Burlington, MA

01803

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Showing 3,333 reviews

October 19, 2016

Audi Burlington far better then Ira Audi Danvers I had an ongoing oil consumption issue with my 2009 Audi A4 which I brought to the attention of Ira Audi in Danvers almost from the time of purchasing More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2016 -

Audi Burlington responded

Thank you, George, for taking the time to share your encouraging words and kind recommendation of Jim. We take great pride in surpassing any and all expectations you might have with servicing your vehicle. I’m so pleased to know that Jim proudly represented our company values and provided you with such great service. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

October 19, 2016

Great Service Experience Scheduling the service was easy. I was quickly provided with a new, clean loaner car when I arrived, and my car was ready for pickup sooner than I ex More

by Brendan Shank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 19, 2016 -

Audi Burlington responded

Thank you for the five-star review, Brendan! We're so happy to hear that Derek and our service department were able to assist you. Derek is a real asset to our team and I know he will be glad to see your kind words. Thank you for your business and we look forward to assisting you again in the future! Best, Adnan Sehovic, General Manager

October 19, 2016

5k service Derek is great and always very helpful. Thanks for scheduling my appointment so quickly. Always a pleasure. I will definitely continue to have my c More

by Nicole Biondo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 19, 2016 -

Audi Burlington responded

Thank you! We pride ourselves on offering high quality customer service, and I'm glad Derek was able to assist you. Until we have the opportunity to work with you again, take care! Best, Adnan Sehovic, General Manager

October 19, 2016

Simply the Best Jeff is the mot professional and knowledgeable service manager I have dealt with since owning cars(past 11 years). I am very particular with my cars More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Oct 19, 2016 -

Audi Burlington responded

Thank you for your glowing review, Bobby! We strive to offer all of our guests’ exceptional service and employees like Jeff make that possible. If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Adnan Sehovic, General Manager

October 19, 2016

Over delivery each time I visit or call The service is impeccable. If I call with a question, i get an answer quickly. The work is on time and budget. Easy to schedule an appointment, ser More

by Mike K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2016 -

Audi Burlington responded

Thank you! I am so appreciative of you taking the time to let us know about your experience with Lauren and Jim. We value your continued business and look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

October 19, 2016

Best Service Department Every time I bring in one of our Audis they take care of us and make sure everything is done right the first time. Truly the best service department i More

by Stephanie16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Oct 20, 2016 -

Audi Burlington responded

Thank you, Stephanie! We appreciate your business and we look forward to serving your automotive needs for many more years to come. Best, Adnan Sehovic, General Manager

October 19, 2016

Personal service Service simply as good as it gets. The flexibility to schedule and obtain loaner cars is simply unparalleled. Jeff, as a service advisor, is knowled More

by JCAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Oct 20, 2016 -

Audi Burlington responded

Thank you for your glowing review! We strive to offer all of our guests’ exceptional service. Employees like Jeff make that possible. If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Adnan Sehovic, General Manager

October 19, 2016

Happy Customer Bought my A6 in 2013 at Audi Burlington and been using the service department ever since. Always treated with respect and given the time required to More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Buchholz
Oct 20, 2016 -

Audi Burlington responded

Thank you! We take great pride in surpassing any and all expectations you might have with servicing your vehicle. I’m so pleased to know that Jeff proudly represented our company values and provided you with such great service. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Sincerely, Adnan Sehovic, General Manager

October 19, 2016

Everything is great and easy car buying experience I will recommend Ryan and Jay to anyone looking to buy an Audi. They took the time to show me everything about the car. Jay delivered the car to me wh More

by Zk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Beattie
Oct 19, 2016 -

Audi Burlington responded

Thank you for your glowing review! We strive to offer all of our guests’ exceptional service both before and after the sale. Employees like Ryan and Jay make that possible. If we can assist you in any way in the future, please do not hesitate to contact us. We are always happy to help! Best, Adnan Sehovic, General Manager

October 19, 2016

My First Visit Just moved to area with my new A6 which needed service. Derek was responsive and efficient when I brought it in for service. All good.....I now hav More

by JHouseseller
Customer Service
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
Oct 19, 2016 -

Audi Burlington responded

Welcome to the area and thank you for taking the time to share your recent experience with us! Derek is an asset to our team, and it is encouraging to hear he impressed you by delivering our trademark service. Thank you for your recommendation and we hope to serve your automotive needs for many more years to come! Best, Adnan Sehovic, General Manager

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