Audi Burlington

Audi Burlington far better then Ira Audi Danvers I had an ongoing oil consumption issue with my 2009 Audi A4 which I brought to the attention of Ira Audi in Danvers almost from the time of purchasing I had an ongoing oil consumption issue with my 2009 Audi A4 which I brought to the attention of Ira Audi in Danvers almost from the time of purchasing the certified vehicle. They were not helpful to say the least. Jim Parolisi at Audi Burlington explained the history of the problem and helped present the case to Audi America. The result was very positive; Audi America stood behind the vehicle even though it was out of warranty and I feel that Jim played a role in the decision. The repairs we done quickly and now my car runs better then ever. For now on when I need major service I will look to Audi Burlington and Jim Parolisi. Drive right by Ira Audi in Danvers and head to Herb Chambers Audi in Burlington if you want people who really know how to treat customers and the best Service techs you will find for your Audi. More

Great Service Experience Scheduling the service was easy. I was quickly provided with a new, clean loaner car when I arrived, and my car was ready for pickup sooner than I ex Scheduling the service was easy. I was quickly provided with a new, clean loaner car when I arrived, and my car was ready for pickup sooner than I expected. Derek provided a clear description of what work was performed as part of the scheduled maintenance. More

5k service Derek is great and always very helpful. Thanks for scheduling my appointment so quickly. Always a pleasure. I will definitely continue to have my c Derek is great and always very helpful. Thanks for scheduling my appointment so quickly. Always a pleasure. I will definitely continue to have my car serviced at Audi Burlington. More

Simply the Best Jeff is the mot professional and knowledgeable service manager I have dealt with since owning cars(past 11 years). I am very particular with my cars Jeff is the mot professional and knowledgeable service manager I have dealt with since owning cars(past 11 years). I am very particular with my cars and Jeff is the only service manager I will let service my car. If he has a day off I will wait for him to return. No matter how miniscule an issue I may have with my car may be Jeff addresses it with the utmost importance. He will go into depth on the issue and how they plan to address it. I have never once left my car with him and felt uncomfortable. Anyone I know that has an Audi I only refer them to Jeff as I have had nothing but the best experience and service. Jeff is not only a great service manager he is also a good guy. More

Over delivery each time I visit or call The service is impeccable. If I call with a question, i get an answer quickly. The work is on time and budget. Easy to schedule an appointment, ser The service is impeccable. If I call with a question, i get an answer quickly. The work is on time and budget. Easy to schedule an appointment, service loaners are clean and new, waiting area is clean, easy to work in and there are snacks. I appreciate the professional service provided by Audi of Burlington. On related topics, Lauren Savage and Adnan Sehovic have gone above and beyond my expectations to make sure that each time I come in for service, I am completely satisfied. More

Best Service Department Every time I bring in one of our Audis they take care of us and make sure everything is done right the first time. Truly the best service department i Every time I bring in one of our Audis they take care of us and make sure everything is done right the first time. Truly the best service department in the area!! More

Personal service Service simply as good as it gets. The flexibility to schedule and obtain loaner cars is simply unparalleled. Jeff, as a service advisor, is knowled Service simply as good as it gets. The flexibility to schedule and obtain loaner cars is simply unparalleled. Jeff, as a service advisor, is knowledgeable both about my individual preferences and, more importantly, the way the car should be serviced and his mechanics. We did not buy our Audi here but this service department would make me buy an Audi from no other dealer. More

Happy Customer Bought my A6 in 2013 at Audi Burlington and been using the service department ever since. Always treated with respect and given the time required to Bought my A6 in 2013 at Audi Burlington and been using the service department ever since. Always treated with respect and given the time required to understand what is recommended and why. Love the loaner option which makes it very easy to schedule my maintenance. Can drop off on my way into work and always able to pick up at the end of the day. Jeff B. is by far one of the best service consultants I've known. He welcomes me by name every time I walk into the service department. More

Everything is great and easy car buying experience I will recommend Ryan and Jay to anyone looking to buy an Audi. They took the time to show me everything about the car. Jay delivered the car to me wh I will recommend Ryan and Jay to anyone looking to buy an Audi. They took the time to show me everything about the car. Jay delivered the car to me which made the process very easy. More

My First Visit Just moved to area with my new A6 which needed service. Derek was responsive and efficient when I brought it in for service. All good.....I now hav Just moved to area with my new A6 which needed service. Derek was responsive and efficient when I brought it in for service. All good.....I now have a new Audi dealer. More