Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Burlington
Burlington, MA
3,331 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,331 reviews
August 14, 2023
Service and tech. At the dealership we're exactly what I expected both surpassed my expectations At the dealership we're exactly what I expected both surpassed my expectations More
by Joe
Employees Worked With
August 12, 2023
Excellent personal service. Very interactive emails keeping you informed about your car's service as it is being performed. Customer Service goes above and beyond to ensure you Very interactive emails keeping you informed about your car's service as it is being performed. Customer Service goes above and beyond to ensure you have the best experience. More
by Jmvigs
Employees Worked With
August 12, 2023
The team was absolutely fantastic. Anthony Ferreira was really helpful and professional and went above and beyond! Anthony Ferreira was really helpful and professional and went above and beyond! More
by frank.panayotou
Employees Worked With
August 11, 2023
Excellent service. Great communication all around. I felt very comfortable with the assessment of my car and the work performed. These guys will be my go to service dep Great communication all around. I felt very comfortable with the assessment of my car and the work performed. These guys will be my go to service department. Thanks Max & Sal! More
by reitz.andy
Employees Worked With
Max & Sal
August 11, 2023
Jim Parolisi is truly customer focused. He is always attentive and responsive to my needs.Jim is a main reason I go to this dealer He is always attentive and responsive to my needs.Jim is a main reason I go to this dealer More
by Dleone13
Employees Worked With
August 11, 2023
Audi Burlington is my favorite Audi Dealer in the Boston area. I’ve owned Audis for almost 20years now, and every time I buy a new car, Audi Burlington is my first stop. The last two cars I purchased Al area. I’ve owned Audis for almost 20years now, and every time I buy a new car, Audi Burlington is my first stop. The last two cars I purchased Ali helped me, he has been amazing to work with, extremely knowledgeable about every detail of the Audi line up! The next time we are in the market for a car, Ali is going to be my first call! More
by Brian & Keri
August 10, 2023
Anthony kept me informed during the entire process. He was cordial, gave solid explanations to questions I may have asked, and let me know about areas that needed immediate attention. Overall, a plea He was cordial, gave solid explanations to questions I may have asked, and let me know about areas that needed immediate attention. Overall, a pleasant experience dealing with the service department. More
by Zigbent
Employees Worked With
August 09, 2023
Wonderful service experience! Service Advisor Max is terrific, accurate management of expectations and pleasant demeanor. Comfortable and clean waiting area. Excellent all around, Service Advisor Max is terrific, accurate management of expectations and pleasant demeanor. Comfortable and clean waiting area. Excellent all around, highest marks! More
by susiekmezzo
Employees Worked With
Max Ha
August 09, 2023
Derek has always been helpful, we continue to use Audi of Burlington because of the service they provide, Derek is the best Burlington because of the service they provide, Derek is the best More
by robert_connolly
Employees Worked With
August 08, 2023
Easy to schedule, easy checkin and checkout, thorough service, and good loaner vehicle. A good experience. service, and good loaner vehicle. A good experience. More
by rwalsh
