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Audi Burlington
Burlington, MA
3,338 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,338 reviews
May 06, 2023
Nicoly and Lauren made my experience buying a new Audi Q5.an unexpected pleasure. They are both extremely knowledgeable, professional and personable. It was nice to deal with people who went the extra mil Q5.an unexpected pleasure. They are both extremely knowledgeable, professional and personable. It was nice to deal with people who went the extra mile! More
by Blu1950
May 05, 2023
Lots of nice words from everyone! A very good experience. Kudos to their culture leader! A very good experience. Kudos to their culture leader! More
by mfcain
May 04, 2023
Nate Partridge is a true asset at Burlington Audi! He is patient, knowledgeable and truly HELPS you buy a car! I hate the car buying experience but Nate makes it worth the effort! He is patient, knowledgeable and truly HELPS you buy a car! I hate the car buying experience but Nate makes it worth the effort! More
by kelwyn
May 04, 2023
The deal went smooth everyone was nice the only complaint is there detailer left wax all over the car and got wax on plastics staining it is there detailer left wax all over the car and got wax on plastics staining it More
by fkyoung.1210
May 04, 2023
Scott and Laris were phenomenal! Thank you both for your professionalism and responsiveness. It was a pleasure working with you. Thank you both for your professionalism and responsiveness. It was a pleasure working with you. More
by Jaye
April 30, 2023
Chambers Audi Burlington/Jim Parolisi were excellent during a stressful situation. Offered an immediate travel solution and fixed the problem with my car efficiently. This happened shortly before their during a stressful situation. Offered an immediate travel solution and fixed the problem with my car efficiently. This happened shortly before their close of business for the day. At 3:30 pm on a Thursday I had a red flag safety notice with my car instructing me not to drive the vehicle. Jim was able to take my car in and provide me with substitute transportation. My vehicle was serviced and repaired by Audi Burlington in 24 hours. More
by Mhmoynihan
Employees Worked With
April 29, 2023
I received outstanding service from Jim in the service department. My appointment was scheduled incorrectly but he corrected the appointment that I was able to get all my work done and not come back. department. My appointment was scheduled incorrectly but he corrected the appointment that I was able to get all my work done and not come back. The work was done promptly and Jim kept us informed. Couldn’t ask for better service! More
by Mary
Employees Worked With
