Audi Burlington - Service Center

I take my Audi to Audi Burlington because I trust the work that they do there! work that they do there! More

Almost 1o years ago I met Jim Parolisi in the service department at Audi of Burlington. Not only was he very smart and polite, but he made me feel welcome. He was easy to deal with. He spoke to me in ter department at Audi of Burlington. Not only was he very smart and polite, but he made me feel welcome. He was easy to deal with. He spoke to me in terms that were understandable. He is still the same. He is a perfectionist and customer advocate. He always has a loaner vehicle and has even picked up my Audi from my home and dropped it off when the service was complete. Jim reviews everything that was done and prints out a copy for me. I have always had top notch work and treatment. Almost 10 years later and he is still the best. Thanks again Jim for a job WELL DONE!! More

The service person I spoke to a Raymond Hebert was very Professional.He went over my work order and explained everything.I’t always a pleasure to do business with them. Professional.He went over my work order and explained everything.I’t always a pleasure to do business with them. More

The team at Audi of Burlington is great to work with; responsive, helpful and really work hard to create a great experience while at the dealership. Would recommend and will return. responsive, helpful and really work hard to create a great experience while at the dealership. Would recommend and will return. More

Great customer service!! Very pleased with the entire process. Service Advisor Derek was phenomenal! Very upfront with estimates and providing updates on the services needed. process. Service Advisor Derek was phenomenal! Very upfront with estimates and providing updates on the services needed. More

Kelly was a pleasure to work with! Love Burlington Audi -everything was completed on time and correct! Thank you so much-jennifer DuPont was great too! Not sure of technician who did the work but car was b -everything was completed on time and correct! Thank you so much-jennifer DuPont was great too! Not sure of technician who did the work but car was beautiful when I took it home!!! More

Great service!! Derek was fantastic!! Called him with a problem and he told me to bring my car in right away and he provided me with a loaner car problem was corrected the next day. problem and he told me to bring my car in right away and he provided me with a loaner car problem was corrected the next day. More

Very professional, well organized and work done on time. I have work with Jim Parolisi for a number of years and find him to be very professional and always willing to help. I have work with Jim Parolisi for a number of years and find him to be very professional and always willing to help. More

From start to finish this service visit went smoothly. Setting up date of service not a problem with only 3 day wait. Loaner vehicle was very nice. Service rep was smart and communicative all along the wa Setting up date of service not a problem with only 3 day wait. Loaner vehicle was very nice. Service rep was smart and communicative all along the way. No hiccups w/r/t coordination with the sales team for a new fob. All together top notch experience. More

On time. Everything gets explain really well. No issues. Will definitely continue to service my car at this location. Easy to schedule appointment over the phone. Will definitely continue to service my car at this location. Easy to schedule appointment over the phone. More