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Audi Burlington - Service Center

Burlington, MA

4.8
1,400 Reviews

1,400 Reviews of Audi Burlington - Service Center

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September 23, 2021

Wonderful to work with as always.Derek is the best and Wonderful to work with as always. Derek is the best and we always are very pleased More

by donnaj48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2021 -

Audi Burlington responded

Thank you for being an Audi Burlington customer! We're so glad that Derek and the team continue to earn your loyal business and we look forward to seeing you at your next visit. Take care!

September 23, 2021

I have been using Audi Burlington for the past few years, and today's visit was the best and easiest to schedule, drop off my car for service, use a courtesy vehicle, and come and pick it up within 5 hours. More

by @PhilHolberton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2021 -

Audi Burlington responded

Thank you for choosing Audi Burlington for all of your automotive needs, Phil! We're so happy that our team provided you with a 5-star experience! We look forward to working with you next time!

September 22, 2021

C customer service was great. He was professional , knowledgeable and completed my paperwork quickly. The place was very clean. More

by PatriceD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Audi Burlington responded

Thank you for the wonderful feedback about your recent visit, Patrice! We appreciate your support and look forward to seeing you again next time here at Audi Burlington!

September 21, 2021

Great service - prompt and thorough. Waiting room is comfortable and service was on time and friendly. More

by Cclemson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Audi Burlington responded

Thank you for taking the time to come see us! We appreciate you leaving Audi Burlington your five-star review and look forward to seeing you next time!

September 17, 2021

I have gone to the Audi Burlington dealership for more than 10 years now. People there are very nice, especially Jim at the service department, is professional, knowledgeable and super helpful! More

by hn_hu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison
Sep 17, 2021 -

Audi Burlington responded

We're so appreciative of you for your continued support and confidence in the Audi Burlington team! Thank you so much for leaving us your great review! We'll see you again!

September 16, 2021

Audi A4 was in for repairs. Jim the service manager was very helpful. Got us a loaner vehicle right away. Handled all the insurance issues for the repair and kept us in the loop with the progress of the More

by Malfran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Audi Burlington responded

Thank you for the wonderful review! We appreciate you trusting Jim and the Audi Burlington team with your A4 and we hope we can be of service to you again in the future. Take care!

September 14, 2021

I take my Audi to Audi Burlington because I trust the work that they do there! More

by marys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelley
Sep 15, 2021 -

Audi Burlington responded

It means so much to hear you feel confident working with us! Thank you for entrusting your vehicle to the Audi Burlington team! We'll see you next time!

September 14, 2021

Almost 1o years ago I met Jim Parolisi in the service department at Audi of Burlington. Not only was he very smart and polite, but he made me feel welcome. He was easy to deal with. He spoke to me in ter More

by wmpero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Audi Burlington responded

We're so glad you've enjoyed your service relationship with Jim for the last 10 years! It means so much to hear we've earned your loyal business! We look forward to providing many more awesome experiences in the future!

September 13, 2021

The team at Audi of Burlington is great to work with; responsive, helpful and really work hard to create a great experience while at the dealership. Would recommend and will return. More

by erb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond
Sep 14, 2021 -

Audi Burlington responded

Thank you for recommending our services! We hope you share your experience with friends and family! -Audi Burlington

September 13, 2021

The service person I spoke to a Raymond Hebert was very Professional.He went over my work order and explained everything.I’t always a pleasure to do business with them. More

by rayacchione
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Hebert
Sep 13, 2021 -

Audi Burlington responded

Thank you for trusting Raymond at Audi Burlington! We hope you share your experience with friends and family! See you next time!

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