Audi Burlington - Service Center

They are very thorough and addressed all the issues I brought up. brought up. More

Everyone, especially ray, was extremely responsive. I was faced with a suddenly undrivable car and needing to leave town almost immediately at end of their wok day on a Saturday. They took my car, gave me a faced with a suddenly undrivable car and needing to leave town almost immediately at end of their wok day on a Saturday. They took my car, gave me a loaner & by time I returned the next week my car was ready to go after a major repair. More

Brought my S4 to this place for a coolant leak issue. They told me it was the water pump and they replaced it. I picked the car up and brought it back to them the next day for the same coolant leak issue They told me it was the water pump and they replaced it. I picked the car up and brought it back to them the next day for the same coolant leak issue. After 2 days with my car they told me the engine block was cracked and I needed a mew engine. I was in shock to say the least. In utter disbelief I brought my car to another Audi dealership which advised me that my engine block was not cracked and I did not need a new water pump. I actually needed a new oil separator. Needless to say I had the new Audi dealership install the oil separator and the car drives perfect. Audi Burlington does not and will not stand behind service. Sad because I stopped going to Audi of Nashua for similar reasons, seeming like a trend. More

As usual, Jim P was extremely professional as well as very personable. My car was towed there after hours and they took care of it first thing in the. morning. I was kept apprised of the problem and the very personable. My car was towed there after hours and they took care of it first thing in the. morning. I was kept apprised of the problem and the servicing ! Always exceptional experience and will always recommend. Love the clean car on pick up! More

Kelly and the team were extremely helpful in making sure we had a loaner car while waiting for the part to arrive that was needed to fix the blower. we had a loaner car while waiting for the part to arrive that was needed to fix the blower. More

Good service and great communication during the process that kept me informed. that kept me informed. More

Service was above and beyond as usual. Derek provides regular updates throughout the day. Thanks regular updates throughout the day. Thanks More

Super service and always professional. Very quick on service. Cleaned my car after service, really appreciated that. service. Cleaned my car after service, really appreciated that. More

I had the 40k/4 year service performed on.my Audi A4 today at Audi Burlington. The service writer Kelly was very courteous, diligent and efficient in handling the check in process and recording the deta today at Audi Burlington. The service writer Kelly was very courteous, diligent and efficient in handling the check in process and recording the details. She kept me informed several times of the progress, and when she needed extra input from me. The service work was performed flawlessly, and with Kelly explaining everything that was done. I am very impressed by their customer service, attention to detail and quality of work. And they follow up about any concerns after the service. It was a job well done! More

I liked the continuous updates on the status of the repairs. repairs. More