1,408 Reviews of Audi Burlington - Service Center
Kelly was a pleasure to work with! Love Burlington Audi -everything was completed on time and correct! Thank you so much-jennifer DuPont was great too! Not sure of technician who did the work but car was b -everything was completed on time and correct! Thank you so much-jennifer DuPont was great too! Not sure of technician who did the work but car was beautiful when I took it home!!! More
Great service!! Derek was fantastic!! Called him with a problem and he told me to bring my car in right away and he provided me with a loaner car problem was corrected the next day. problem and he told me to bring my car in right away and he provided me with a loaner car problem was corrected the next day. More
From start to finish this service visit went smoothly. Setting up date of service not a problem with only 3 day wait. Loaner vehicle was very nice. Service rep was smart and communicative all along the wa Setting up date of service not a problem with only 3 day wait. Loaner vehicle was very nice. Service rep was smart and communicative all along the way. No hiccups w/r/t coordination with the sales team for a new fob. All together top notch experience. More
On time. Everything gets explain really well. No issues. Will definitely continue to service my car at this location. Easy to schedule appointment over the phone. Will definitely continue to service my car at this location. Easy to schedule appointment over the phone. More
Making the appointment was easy: My loaner car was available and easy to pick up; Kelly the service representative was friendly, accommodating and customer focused.. Service needs were clearly explai available and easy to pick up; Kelly the service representative was friendly, accommodating and customer focused.. Service needs were clearly explained and appropriately resolved. Car was ready on time , cleaned and bill paying process went smoothly. More
On time. Always comes in with no surprises. Always a loaner available. Relatively friendly except for the check out people who are very harried and gruff loaner available. Relatively friendly except for the check out people who are very harried and gruff More
The staff are very personable and helpful. The first time I serviced my car here, they also washed and vacuumed my car. This trip, after spending more than $3000.00 in service, I barely had my car was time I serviced my car here, they also washed and vacuumed my car. This trip, after spending more than $3000.00 in service, I barely had my car washed and not only was it not vacuumed, I had to wash the interior surfaces that were covered in ?oil/grease from dirty hands...door and console More
Welcoming staff, great service, not very affordable price on parts and labor. The recent couple of times I brought my car in for service, there were always issues found. My car is 7 years old, and I know it’ on parts and labor. The recent couple of times I brought my car in for service, there were always issues found. My car is 7 years old, and I know it’s normal to find issues on an old car. I want to take good care of my car, so I always bring my car to Audi certified dealership first, but the quote I got were always ridiculously high. I have to either earn more or be rich to keep up with the price, as there is going to be more fixing with my car down the road. More
From the initial reception to delivery Raymond and team handled the entire process smoothly and kept me informed in a timely and professional manner. Kudos to the entire team handled the entire process smoothly and kept me informed in a timely and professional manner. Kudos to the entire team More
I have always been treated wonderfully at Audi Burlington. The people there are very professional and extremely helpful. Jim Parolisi goes above and beyond every time! Burlington. The people there are very professional and extremely helpful. Jim Parolisi goes above and beyond every time! More