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Audi Burlington - Service Center

Burlington, MA

4.8
1,398 Reviews

1,398 Reviews of Audi Burlington - Service Center

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June 05, 2024

I like everything there is about this dealership. They are very friendly and efficient. Their communication is excellent. And they deliver on what they say they will. All good. More

by Eweisman6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Jun 06, 2024 -

Audi Burlington responded

We're delighted to hear that you had such a positive experience with us at Audi Burlington. Thanks for the great feedback!

June 04, 2024

Very clean, nice staff. Took my car in right away and there was no wait for an advisor. More

by pwesolowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Audi Burlington responded

This is great to hear! Thank you so much! - Audi Burlington

May 31, 2024

Jim P the service advisor was terrific! Professional,knowledgeable,and helpful.He spent the time necessary to listen to your concerns! Mike & Luke the valets also did a great job.I highly re More

by Blu1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike,Nikolai ,Luke
Jun 03, 2024 -

Audi Burlington responded

Thank you for the glowing review! We're delighted to hear that Jim, Mike, and Luke provided excellent service at Audi Burlington. Your recommendation means a lot to us!

May 28, 2024

The service met expectations. . The work done in a timely manner. Derek was on top of everything. More

by dxtema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Audi Burlington responded

Hi DX Tema! Thank you for your kind feedback! We're thrilled to hear that our service met your expectations and that the work was completed promptly. Derek will be pleased to know his efforts were appreciated and recognized at Audi Burlington!

May 23, 2024

In and out in a flash……… Great Service! !!! Very comfortable Environment to wait in. Great experience More

by cchais12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Mullaney
May 24, 2024 -

Audi Burlington responded

Thank you for sharing your 5-star review! We look forward to seeing you next time at Audi Burlington!

May 23, 2024

Ease of booking appointments. Courteous, knowledgeable, service advisors. Professional technicians who do the job right the first time. Excellent experience! More

by RichL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Audi Burlington responded

Rich, we're glad to know your experience with us at Audi Burlington was excellent and hassle-free. Thank you for choosing us! We'll see you next time. Safe travels!

May 23, 2024

The service department waited on me right away. I was very pleased with my experience. I would highly recommend this dealership. More

by Camo48854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024 -

Audi Burlington responded

Thank you for sharing your positive experience with our service department at Audi Burlington! We're glad to hear everything went smoothly and appreciate the recommendation.

May 22, 2024

Service tech Jim Parolisi was very courteous and helpful. I liked that he met me when I arrived and also showed me to my car when it was ready to go. I asked for a quick turnaround to simple service ( oil More

by beckat7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Audi Burlington responded

We're so glad to know that our service tech was able to meet your needs and provide a quick turnaround at Audi Burlington. Thanks for sharing your positive experience with us!

May 22, 2024

Great service experience, as always, with Jim and the service team. Profession, quick and appropriate service fees. Thanks again! More

by JOHN T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Audi Burlington responded

John, we're glad to know you had a great service experience with Jim and the rest of our team at Audi Burlington. We appreciate your feedback!

May 17, 2024

The service was excellent. The work done was superb. Derek was on top of everything. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024 -

Audi Burlington responded

Hi Mike! Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our service and that the work met your expectations at Audi Burlington. Derek will be especially pleased to know his efforts were appreciated.

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