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Audi Burlington - Service Center

Burlington, MA

4.8
1,386 Reviews

1,386 Reviews of Audi Burlington - Service Center

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March 27, 2024

Herb Chambers Audi Burlington treats you like a VIP every time upon your arrival without fail. Their recent renovation of the dealership is gorgeous, and provides very comfortable seating while you were wait More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dat in Parts; 5 stars ⭐️
Mar 27, 2024 -

Audi Burlington responded

Hi Paul! We're delighted to know that you had a VIP experience at Audi Burlington! Our team always aims for professionalism and comfort. Thanks for appreciating our recent renovation too - it's all designed with customers like you in mind!

March 25, 2024

On point and very efficient and friendly. Always explains in detail what is needed or not needed More

by Johncberriola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Audi Burlington responded

Hi John C! Thank you for leaving us this five-star review and kind words about our service team at Audi Burlington! We'll see you next time!

March 22, 2024

Anthony in the service department is knowledgeable, helpful and follows through. He delivered everything he said he would. More

by Melissa5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Audi Burlington responded

We're glad to know that Anthony in our service department was able to provide you with a top-notch experience at Audi Burlington. Thanks for the review and we look forward to assisting you again!

March 21, 2024

Clean facilities, friendly and knowledgeable staff, reasonable wait time. The one thing I did not expect and disliked was the cost. It cost me over $2000. I know things are not cheap, but that is More

by Ranger007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Audi Burlington responded

Hi Ranger! We appreciate your feedback on our facilities and staff at Audi Burlington. We understand that cost is a concern and are always striving to provide the best value for our customers. Please feel free to reach out if you'd like to discuss this further! Safe travels!

March 20, 2024

Another great experience with Audi Burlington. Easy scheduling, loaner car waiting, in and out experiance. More

by RALSTONTC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Audi Burlington responded

Hi Ralston T C! We're glad to know that your experience with Audi Burlington was a smooth one! We aim for convenience and efficiency in our service. Thanks for the review, we appreciate it!

March 19, 2024

Great service. Anthony was very helpful and professional. The team was accommodating and provided flexibility with loaner. More

by C Bosques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Audi Burlington responded

We're glad to know you had a great experience with Anthony and the rest of our team at Audi Burlington. We always aim for flexibility and top-notch service! Thanks for your review.

March 18, 2024

Great service work completed first time correctly. Jim my service advisor Jim Parolisi was excellent as usual. More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Audi Burlington responded

Victor, it's great to know that Jim and our team at Audi Burlington provided you with excellent service. We appreciate your feedback!

March 15, 2024

Always high level of service, Anthony, Dat, Javier always take care of my car, excellent team More

by Mario Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dar, Javier
Mar 15, 2024 -

Audi Burlington responded

Hi Mario! Thank you so much for your kind words! We're thrilled to hear that Anthony, Dat, and Javier have consistently provided you with excellent service at Audi Burlington. We take great pride in our team's dedication to ensuring your satisfaction, and it's wonderful to know that they've taken such good care of your car.

March 15, 2024

Great experience, communicated very well and worked to meet my timeline and be sure I was happy More

by Bhs2004
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Audi Burlington responded

Hi! Thank you so much for your kind words! It was truly a pleasure working with you and We're thrilled to hear that you had a great experience. Meeting your timeline and ensuring your satisfaction were top priorities for us, and we're glad we were able to achieve that at Audi Burlington! Safe travels!

March 12, 2024

Their service is prompt and courteous. Work is completed when promised and within estimated cost. Cappuccino machine in waiting room is awesome. More

by canter.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Audi Burlington responded

Canter, we're delighted to know you had a positive experience at Audi Burlington and enjoyed our cappuccino machine! Thanks for your kind words about our prompt service.

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