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Audi Burlington - Service Center

Burlington, MA

4.8
1,384 Reviews
Call Service Center (781) 272-8880

1,384 Reviews of Audi Burlington - Service Center

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February 06, 2024

Was taken right away no wait. Anthony explained everything and was very patient. Everything done in a timely manner. More

by nobles-enclave-0x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2024 -

Audi Burlington responded

We're glad to know you had a positive experience with Anthony at Audi Burlington! We always aim for efficiency and clear communication. Thanks for the review!

February 03, 2024

Anthony was one of the best representatives i have had the pleasure to work with in helping me fix my A6. I came in for an oil change and a strange noice from the front of my car. Anthony was able to not More

by isaiahq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanh Nguyen
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Feb 05, 2024 -

Audi Burlington responded

Isaiah, it's great to know that Anthony and our team at Audi Burlington were able to provide you with a top-notch service experience. We appreciate your trust in us for your Audi A6 needs and hope to serve you again in the future. Safe travels!

February 02, 2024

You guys at Audi Burlington always take great care of me and my family. Thank you so very much. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2024 -

Audi Burlington responded

Tony, thank you for your loyalty and feedback! We look forward to serving you again in the future. Safe travels!- The Audi Burlington Team

February 02, 2024

Service staff here were nice and professional; changed my taillight due to condensation under warranty with no questions asked. More

by 9966909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ha
Report | Print
Feb 05, 2024 -

Audi Burlington responded

We're glad to know our service staff at Audi Burlington met your expectations and efficiently resolved the issue with your taillight. Thank you for choosing us! We'll see you next time. Safe travels!

January 31, 2024

Always great service with a very friendly staff. Would definitely recommend to anyone needing service or sales help More

by EJT612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ha
Report | Print
Jan 31, 2024 -

Audi Burlington responded

We're delighted to know that you had a great experience with our team at Audi Burlington! Thanks for recommending us, we appreciate your support.

January 27, 2024

Thank you Anthony! Anthony was very helpful and answered all my questions! All my needs addressed More

by Max Gurjar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 29, 2024 -

Audi Burlington responded

Max, we're delighted we could deliver an excellent experience! - Audi Burlington Team

January 26, 2024

Derek at Audi Burlington communicated frequently with me to provide updates on my service. The whole team was great. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Carman, Kelly Mullaney
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Jan 26, 2024 -

Audi Burlington responded

We're glad to know that Derek and the team at Audi Burlington were able to keep you updated throughout your service. We look forward to serving you again! Safe travels!

January 23, 2024

I was very satisfied with service provided by Audi - begging with Jim and the entire service team. Thx Michail PANKRATOV More

by michail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Audi Burlington responded

Hi Michail! We're glad to know that you had a satisfying experience with Jim and our service team at Audi Burlington. Thanks for your feedback!

January 20, 2024

Jim Parolisi was great took care of everything no I was in good hands once we spoke. Explained everything More

by michaelmoschella2.0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Audi Burlington responded

Hi Michael! It's great to know that Jim provided you with such a positive experience at Audi Burlington. We're glad everything was explained clearly and taken care of for you!

January 20, 2024

Excellent service. Loaner was available and warmed up. Techs were patient and efficient. Great job Anthony. Service was quick More

by AY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Audi Burlington responded

We're glad to know you had a great experience with our service team at Audi Burlington! It's fantastic that Anthony and the rest of the crew were able to assist efficiently. Thanks for your review, we appreciate it!

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