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Audi Burlington - Service Center

Burlington, MA

4.8
1,383 Reviews

1,383 Reviews of Audi Burlington - Service Center

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January 17, 2024

Very good service and I am happy with them. Never had a problem. Treated well. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Audi Burlington responded

Hi Carol! Thank you for the five-star review and kind words about our service team at Audi Burlington! We'll see you next time!

January 17, 2024

Excellent service and detailed work. Scheduling was efficient and user friendly. Highly recommend the team and dealership. More

by Dalton.gustafson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Audi Burlington responded

Hi Dalton! We appreciate your recommendation and are glad to know you found our service at Audi Burlington efficient and user-friendly. Thanks for the positive feedback!

January 17, 2024

Very efficient and knowledgeable. Jim was a pleasure to work with. Clearly explained all my options More

by Snow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Audi Burlington responded

We're glad to know you had a positive experience with Jim at Audi Burlington! Thank you for choosing us! We'll see you next time. Safe travels!

January 13, 2024

My experience from start to finish was excellent. From the greeter as I pulled in to Max who greeted me at the desk. He was professional cordial and personable. I felt instantly welcomed.. He was inf More

by Lpagluica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Audi Burlington responded

We're so glad to know you had an excellent experience with Max, Lauren & the rest of our team at Audi Burlington. It's wonderful that they made you feel welcomed and were able to catch up! Thanks for your kind words about their professionalism - we'll be sure to pass them along.

January 11, 2024

Good experience. Quick, Comfortable lounge to wait in. Spotless car wash to finish the service visit. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Audi Burlington responded

Hi Tim, thank you for the 5-star rating! We're glad to know you had a good experience at Audi Burlington and enjoyed our lounge area. We always aim for quick service and spotless finishes! Safe travels!

January 10, 2024

Fast, kind and efficient service that was awesome. I could not ask for a better experience More

by Wfboyd1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Audi Burlington responded

Thank you for the five-star review and kind words about our service team at Audi Burlington! We'll see you next time!

January 08, 2024

Very polite. Showed me around the dealership since it was my first time there. Not pushy at all. More

by mitfisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2024 -

Audi Burlington responded

Hi Fisher! Thank you for sharing your positive experience with us at Audi Burlington! We'll see you next time! Have a great ride!

January 07, 2024

Friendly service, worked on quickly and accurately. Great experience. Appreciate that the service advisor took extra time to ask me questions and confirm everything needed was covered. More

by ReasonablePerson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Audi Burlington responded

We're glad to know you had a great experience at Audi Burlington! Our team always aims to provide efficient and thorough service. Thanks for taking the time to share your feedback, we appreciate it!

January 06, 2024

Great experience! Jim was very helpful. He set me up with Über for back and forth More

by Npjain2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Audi Burlington responded

We really appreciate you taking the time to leave Audi Burlington this awesome review, thank you!

January 06, 2024

Great service experience from Audi Burlington today. Everything was done on time with no unexpected charges, and the car was washed and cleaned when I picked it up. More

by bosgeek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Audi Burlington responded

We're glad to know you had a great service experience with our team at Audi Burlington. We always aim for timeliness and transparency. Enjoy your freshly cleaned car!

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