Audi Burlington - Service Center

Derek, service advisor, was a pleasure to work with. He kept me informed and updated on the work being done on my Audi a4. He explained all work being done. During the time I waited for my wife to pick He kept me informed and updated on the work being done on my Audi a4. He explained all work being done. During the time I waited for my wife to pick me up, all the people in the sales area were polite and enjoyable to talk with. More

I couldn’t be more pleased with the service I received at the Audi Burlington, Mass location yesterday. My service contact, Anthony Ferreira was outstanding. He explained everything that was going to happen the Audi Burlington, Mass location yesterday. My service contact, Anthony Ferreira was outstanding. He explained everything that was going to happen, its cos, and time expectation. He kept me up-to-date both in person via text. The technician did an outstanding job and I appreciate the video that was sent prior to the work starting to validate what was being done and why it needed to be done. Very, very pleased with the service I received! More

Brought my vehicle in for routine service and inspection. A problem was identified and addressed the same day. Kelly was very responsive in adressing the unexpected issue and answering all of my questions. A problem was identified and addressed the same day. Kelly was very responsive in adressing the unexpected issue and answering all of my questions. I also met with Brandon to discuss extendeing the warranty on my vehicle. He was very knowledgeable and answered all of my questions and explained options very thoroughly. More

Unlike other dealerships, service is friendly and attentive and you won’t burn your whole day waiting for your vehicle on simple things like an oil change. attentive and you won’t burn your whole day waiting for your vehicle on simple things like an oil change. More

Excellent service competent people and not pushy giving good suggestions. Dealership very civilized and very friendly. good suggestions. Dealership very civilized and very friendly. More

Jim Parolisi never disappoints. Always from beginning to the end of service appointment he goes above and beyond , to make the service easy and well informed. Jim is always very pro Always from beginning to the end of service appointment he goes above and beyond , to make the service easy and well informed. Jim is always very professional! More

Great customer service. Fast and efficient . Will be coming back for all my Audi services Fast and efficient . Will be coming back for all my Audi services More

Great experience, wonderful waiting area. Very efficient service and I didn’t have to wait very long, Very efficient service and I didn’t have to wait very long, More

The dealership itself was spotless. The employees were all great. They were very friendly and attentive to my needs The employees were all great. They were very friendly and attentive to my needs More

Jim Parolisi at Audi Burlington provides outstanding and exceptional service. His professionalism is a true asset to the dealership. exceptional service. His professionalism is a true asset to the dealership. More