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Audi Burlington - Service Center

Burlington, MA

4.8
1,388 Reviews
Call Service Center (781) 272-8880

1,388 Reviews of Audi Burlington - Service Center

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September 21, 2023

Jim from Audi Burlington is my go to service specialist! The whole crew is friendly and my q5 is happy More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Audi Burlington responded

Hi Lynn, It's great to know that Jim and the rest of our team at Audi Burlington have been able to provide you with such excellent service. We're glad your Audi Q5 is happy too!

September 20, 2023

I has been go to Audi Burlington for my Audi Q5 services need. I like the convenience and easy to set up car maintenance appt. More

by We know car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2023 -

Audi Burlington responded

We're glad to know that you find our service appointment setup convenient at Audi Burlington. We aim to make your experience as easy as possible! Thank you for choosing us for your Audi Q5's needs.

September 20, 2023

Always friendly and beyond helpful. Tony has been my advisor several times and he has always gone above and beyond to ensure the service quality and timing is perfect. More

by JTW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2023 -

Audi Burlington responded

Thank you for the 5-star rating! We're glad to know that Tony and our team at Audi Burlington have consistently provided you with top-notch service. We appreciate your feedback and see you again! Have a great ride!

September 20, 2023

I arrived early and they were ready to start. All was completed in the time they estimated. More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2023 -

Audi Burlington responded

Chris - Your feedback is much appreciated! Thank you for supporting Audi Burlington.

September 19, 2023

Long time Audi driver, long time Audi Burlington customer. As usual kelly and the team went above and beyond taking car of me and my car. More

by Levin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Mullaney
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Sep 20, 2023 -

Audi Burlington responded

Hi Levin, It's great to know that Kelly and the team at Audi Burlington continue to meet your expectations. We appreciate your loyalty over the years!

September 18, 2023

Great costumer service. Anthony was respectful and straight forward. Everything was easy and made sense More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2023 -

Audi Burlington responded

Thank you for the 5-star rating! We're glad to know that Anthony and our team at Audi Burlington were able to provide you with a straightforward experience. We'll see you next time! Have a great ride!

September 16, 2023

Always a pleasure dealing with Jim Parolisi in the service department. He goes above and beyond every time making sure any issue is taken care of and in a timely manner. More

by kdifava
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2023 -

Audi Burlington responded

Thank you for the 5-star rating! We're delighted to know that Jim and our service department at Audi Burlington have consistently provided you with excellent service. We'll see you next time! Have a great ride!

September 15, 2023

I brought my 2019 Audi RS5 in for 50k service. I've been using them for 4½ years since I bought it. Top-notch service as always. Informative and cordial as always. More

by dborg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2023 -

Audi Burlington responded

We're glad to know that you've been satisfied with our service over the years at Audi Burlington. It's always a pleasure assisting with your 2019 Audi RS5! Thanks for sharing this positive feedback.

September 15, 2023

Anthony is very nice and patient to explain everything to me. Dealing my issues perfectly. More

by Charles Wu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 18, 2023 -

Audi Burlington responded

Charles, Thank you for coming to see Anthony and the team! We look forward to seeing you next time! - Audi Burlington

September 14, 2023

I visited for a standard 50k miles checkup, service was great, they now do a video of the car showing the findings. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2023 -

Audi Burlington responded

Hi Leo, we're glad to know you had a great experience at Audi Burlington and appreciated our video checkup feature. Thanks for trusting us with your vehicle's maintenance! We'll see you next time!

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