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Audi Burlington - Service Center

Burlington, MA

4.8
1,384 Reviews

1,384 Reviews of Audi Burlington - Service Center

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December 30, 2022

Excellent service for my Q7. Easy drop-off and convenient loaner car. Video review of service needs is a real plus. Clear communication of services and price. Everything fini More

by Jhigham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
Jan 03, 2023 -

Audi Burlington responded

Thank you for trusting Anthony & the Audi Burlington team with your Q7! We appreciate the kind feedback and hope you'll be visiting us again in the future!

December 28, 2022

Everything went smoothly and on time. They provided a ride home . A video was sent regarding work that was done. I was picked up next morning and car was done. More

by sam-gayle@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Dec 29, 2022 -

Audi Burlington responded

Thank you for your review, Sam! We look forward to seeing you at your next service appointment! -Audi Burlington

December 22, 2022

Service representative very professional and followed up on recommendations. Video of vehicle status with technician narratuve very informative. More

by HMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Jan 03, 2023 -

Audi Burlington responded

We're happy you had a great experience working with our team! Thank you for trusting the Audi Burlington team with your vehicle!

December 21, 2022

Had a coolant leak and was fit in to get it addressed before Christmas. Loved getting a video showing me what issues were. More

by RR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Dec 22, 2022 -

Audi Burlington responded

We're glad we could help you take care of that service issue before the holidays! Thank you for leaving Audi Burlington this great five-star review!

December 20, 2022

I brought my car in to find out about a potential electric issue but turned out my convertible roof was leaking. It was a total loss but Anthony was absolutely amazing and so helpful More

by Johncouture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 21, 2022 -

Audi Burlington responded

Thank you for the kind review! We're happy to hear Anthony took great care of you throughout this experience and we hope you won't hesitate to reach out if we can be of service again in the future. Take care! - The Audi Burlington Team

December 18, 2022

Went in for a dealer recall done on time staff friendly and polite. Car cleaned and clock fixed without being asked to More

by Jellybean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Audi Burlington responded

Thanks for visiting Audi Burlington! We hope you won't hesitate to reach out if we can be of service again in the future!

Dec 20, 2022 -

Jellybean responded

Thank you. George Kotsiros made me comfortable at a table so I could finish my Christmas cards and even brought me coffee! Thank you too for also fixing my clock,

December 18, 2022

Always very professional and competent in assessing issues. They go out of their way to make your experience fruitful and enjoyable. Great people and management ! More

by Louyanjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicoly Mandelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Mohajer
Dec 20, 2022 -

Audi Burlington responded

Thank you for your confidence in the Audi Burlington team! We appreciate the kind review and look forward to your next visit!

December 16, 2022

This dealership is always on the ball. They make sure to check everything and keep you informed of what’s going on. They always leave your car spotless inside and out. More

by chambersmaryc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Audi Burlington responded

Thank you for trusting the Audi Burlington team with your service needs! We appreciate the wonderful feedback and look forward to seeing you next time!

December 16, 2022

Kelly is great and communicates very effectively. She takes great care of customers from beginning to end More

by jordan.shin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Dec 19, 2022 -

Audi Burlington responded

Thank you for the kind comments, Jordan - Kelly will be so happy to hear them! Your business is much appreciated by our entire team here at Audi Burlington and we look forward to seeing you again next time. Take care!

December 16, 2022

Audi Burlington and the Service Department are exceptional. They are professional, courteous, knowledgeable about their vehicles, always exceed expectations, and all around just wonderful to deal More

by janganley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Re, Gary Carman
Dec 19, 2022 -

Audi Burlington responded

Thank you for trusting the Audi Burlington team with your automotive needs! We appreciate your kind feedback and look forward to seeing you next time!

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