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Audi Burlington - Service Center

Burlington, MA

4.8
1,436 Reviews

1,436 Reviews of Audi Burlington - Service Center

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April 26, 2025

I could not have received better service if it was not for Alen Jonuz the Service Advisor. More

by Roldan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alen Jonuz
Apr 28, 2025 -

Audi Burlington responded

Hi Roldan! Thank you for leaving us this five-star review and for your kind words about Alen Jonuz from our service team at Audi Burlington! We'll see you next time!

April 25, 2025

Anthony did a great job helping me out for my first service appointment. I will return to this dealership anytime I have an issue. Brian More

by Brooksie55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Audi Burlington responded

Brian, we're delighted to hear that Anthony provided great assistance during your first service appointment at Audi Burlington. We look forward to welcoming you back whenever you need us! Safe travels!

April 23, 2025

The service was superb The service was excellent and courteous Would highly recommend Audi Burlington More

by Joanmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Audi Burlington responded

Joanmel, thank you for the glowing recommendation! We're delighted to hear that our team at Audi Burlington provided superb service. We appreciate your support and look forward to serving you again in the future!

April 22, 2025

Addressed my recurring nuisance with candor, to my satisfaction. Appreciated access to a loaner over the weekend. More

by igawel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Audi Burlington responded

We're glad to hear that our team at Audi Burlington was able to address your concerns and provide a loaner for the weekend. Thank you for sharing your experience with us!

April 19, 2025

Excellent service from Anthony! I've had my Audi for seven years and needed to have it looked over before I give it to my daughter. More

by Jessie Tavares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Audi Burlington responded

Jessie, we're delighted to hear that Anthony provided excellent service for your Audi. Thanks for trusting us with such an important task! - The Audi Burlington Team

April 18, 2025

They always go above and beyond, despite the reason I visit this dealership it’s a pleasure More

by vladimirbel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
3.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Levy
Apr 18, 2025 -

Audi Burlington responded

Thank you for trusting our Audi Burlington team with the care of your vehicle! We appreciate your support and look forward to continuing to serve you in the future!

April 17, 2025

I found service team to be Proficient, efficient, communicative, and effective. Obtained loaner and video documenting repairs that I independently corroborated. More

by Audi owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Audi Burlington responded

We're delighted to hear that our service team at Audi Burlington met your expectations with proficiency and clear communication. It's great to know the loaner and repair documentation added value to your experience as well. Thank you for choosing us!

April 17, 2025

The sales and service departments never fail to amaze and exceed expectations. I highly recommend. More

by Linda.campbell03223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Audi Burlington responded

Linda, thank you for trusting Audi Burlington with your automotive needs! We're happy to hear that our team consistently exceeds your expectations and we look forward to continuing to serve you in the future!

April 11, 2025

The team at Audi Burlington makes it easy. I called late afternoon and they had me bring my car in the next morning. They provided a loaner car and I was in and out quickly. They provided a vi More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Audi Burlington responded

Chris, we're delighted to hear that our Audi Burlington team made your service experience seamless and efficient. It's great to know Derek and the rest of the crew took good care of you! Thanks for choosing us, and enjoy driving your car with its improved performance!

April 11, 2025

In my experience, sales and service have been first rate. Would recommend this dealership without hesitation. More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Audi Burlington responded

Christine, we're delighted to hear that you had a first-rate experience with both sales and service at Audi Burlington. Thank you for recommending us!

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