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Audi Burlington - Service Center

Burlington, MA

4.8
1,408 Reviews

1,408 Reviews of Audi Burlington - Service Center

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January 18, 2022

Prompt service. Knowledgeable staff. Clean, safe and welcoming waiting area. Will return for future services. More

by gfdinicola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Audi Burlington responded

Thank you for visiting Audi Burlington! We look forward to seeing you next time!

Jan 20, 2022 -

gfdinicola responded

Thanks for the excellent service.

January 14, 2022

Very professional, walked me through what was going to be done and were committed to get the car back to me when I needed, and they did. Raymond was very courteous and friendly. More

by Tbdad
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raymond Hebert
Jan 14, 2022 -

Audi Burlington responded

Thank you for the kind review! We're glad Raymond & the team could deliver an excellent experience and we hope to see you again next time here at Audi Burlington!

January 14, 2022

Professional. Courteous. Friendly. Efficient. Clean. This dealership’s service is excellent! Jim makes it easy for me to have my car serviced. More

by Denise
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Audi Burlington responded

Thank you for the positive feedback, Denise! We look forward to your next visit with us here at Audi Burlington!

January 14, 2022

Professional kind and considerate service received from Derek. Ready when promised and no sale pressure for additional services but provided it as an option. More

by SuzieQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Audi Burlington responded

Thank you for the review! We're glad to hear Derek provided you with five-star service and we hope to see you again next time here at Audi Burlington!

January 11, 2022

As always, Jim P. In service does a great job and alerts you as soon as the car is ready ! The entire dealership from GM down to runners are extremely customer service oriented. Been a customer for more th More

by Louyanjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison, Ashley Downey, Sarah Hannon
Jan 11, 2022 -

Audi Burlington responded

We are so proud that you've been a customer for over a decade! It's been an honor to serve you. Audi Burlington appreciates you!

Jan 13, 2022 -

Louyanjr responded

Keep up the great customer service !!

January 11, 2022

Pretty good service and very fast (less than 90’). Staff very welcoming and friendly. Strongly recommend it More

by Rui.m.mascarenhas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Audi Burlington responded

We're glad we could make this an easy experience, Rui! Thank you for rating us five stars! - Audi Burlington

January 06, 2022

The service dept is speedy and courteous. Always a good experience in the 3 1/2 years I've gone there. More

by Tee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Audi Burlington responded

We're so happy to hear we've continued to earn your business! Thank you for rating Audi Burlington five stars!

January 05, 2022

Very efficient, got in and out quickly, loaner car ready as requested and work completed fast. More

by dealerrater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Audi Burlington responded

Thanks for reviewing your recent visit with our team here at Audi Burlington! We're thrilled we could earn your five-star rating and we hope to see you again in the future!

January 05, 2022

This dealership is very professional and efficient. They focus on their customers and their overall satisfaction. More

by dolan996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Audi Burlington responded

Thank you for the wonderful feedback! We appreciate your business and look forward to your next visit with us here at Audi Burlington!

January 05, 2022

Jim was very pleasant and helpful, my appointment was put in a month later but he managed to take the car in and sorted pick up and dropped off while I wait to get my car back. More

by Sheiladiwa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Audi Burlington responded

We're glad Jim could make the experience great for you! Thank you for coming to Audi Burlington!

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