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Audi Burlington - Service Center

Burlington, MA

4.8
1,384 Reviews

1,384 Reviews of Audi Burlington - Service Center

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November 13, 2021

Friendly service and early AM appointments. Timely communication. Plenty of parking with easy access to high way. More

by stevebao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Nov 15, 2021 -

Audi Burlington responded

Thank you for taking the time to share this feedback! We appreciate your business and hope to see you again next time here at Audi Burlington!

November 13, 2021

Quality service is defined by Jim P. His dedication to quality service, detail and follow up is exceptional! He’s the best!!!!! More

by J.B.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2021 -

Audi Burlington responded

Thank you for these wonderfully kind comments - Jim will be so happy to hear them! Your business is greatly appreciated by all of us here at Audi Burlington and we look forward to your next visit!

November 12, 2021

Great service! Raymond committed to Great service and very friendly. The atmosphere was awesome. He was attentive and knowledgeable. He is a huge asset to your company. More

by esimonyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond
Nov 12, 2021 -

Audi Burlington responded

Thank you for the wonderful feedback! Raymond always takes such great care of his customers and we know he'll be pleased to hear how much you enjoyed working with him. Thanks for visiting Audi Burlington and please don't hesitate to reach out if we can be of service again in the future!

November 12, 2021

The Service associate was very professional and to the point. I was satisfied with the service. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Audi Burlington responded

Thank you so much, Scott! It means a lot to hear that you're satisfied and we hope to see you again next time here at Audi Burlington!

November 12, 2021

I absolutely love this Audi dealership. It never fails me. I’ve had my car since 2016 and have always been treated well. More

by maverick33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

maverick33 responded

I absolutely love my Audi Dealership in Burlington. It never fails me. I’ve had my car since 2016 and have always been treated well.

Nov 15, 2021 -

Audi Burlington responded

Thank you for being an Audi Burlington customer! We're truly grateful for all of your support over the years and look forward to your next visit!

November 11, 2021

Professional service and courteous. Easy to schedule both the appointment and loaner car. Car was pulled out front once I arrived. More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Audi Burlington responded

Thanks for taking the time to leave us a review, Rick! We appreciate you trusting the Audi Burlington team with your vehicle's service needs and hope to see you again in the future!

November 08, 2021

I was concerned with my tires.Derek got me in right away. My service was due soon so he made sure I got that done as well. They are always very friendly and professional!Highly recommend them for service. More

by ChristineRDH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Audi Burlington responded

Christine, we are so pleased to hear that Derek could take great care of you! Thank you for choosing Audi Burlington!

November 06, 2021

Good, efficient, and customer friendly for 50k miles service of my Audi A5. Very much appreciated the loaner option while my car was being worked on, so I did not loose a work day. Cost of service was More

by TRex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Nov 08, 2021 -

Audi Burlington responded

Thank you for trusting our service team at Audi Burlington! We look forward to seeing you again!

November 05, 2021

Kelly was super helpful. I didn’t realize I needed to make an appointment. However she submitted my car for service without one. I was expecting my car to be returned the next day and was elated to have More

by dlstansbury@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly 5 stars
Nov 05, 2021 -

Audi Burlington responded

Thank you for the awesome feedback - we'll be sure to let Kelly know how much you appreciate her excellent service. We appreciate you visiting us here at Audi Burlington and hope we have the opportunity to serve you again in the future!

November 05, 2021

Good communication and very informative about Audi service. My car was well taken care of for the repair and was also washed clean. More

by Jasonphoeurk91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Audi Burlington responded

Thank you for the positive feedback about your recent visit here at Audi Burlington! We appreciate your support and hope to see you again next time!

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