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Audi Burlington - Service Center

Burlington, MA

4.8
1,398 Reviews

1,399 Reviews of Audi Burlington - Service Center

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October 24, 2021

Very pleasant to work withServiced my car in timely Very pleasant to work with Serviced my car in timely manner with result & cost as promised More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Audi Burlington responded

Thanks so much, John! We're glad to have you as an Audi Burlington customer!

October 22, 2021

Great Service dept, easy to make appts with texts to service personnel and turnaround is quick! David Brodeur did a great job fitting me in in less than 24 hours! Thx! More

by Savannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Audi Burlington responded

It was our privilege to serve you! Thanks for trusting the Audi Burlington team with your vehicle's service needs. We look forward to seeing you again next time!

October 22, 2021

Audi Burlington repaired a safety air bag sensor failure in my Q5 with speed, gave me a loaner, explained clearly what they did, maintaining COVID protocols and with a great service attitude. Matt (the serv More

by susanmorrisuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary and Matt, Ali Mohajer, Sarah Hannon
Oct 25, 2021 -

Audi Burlington responded

Thank you, Susan! We're happy the Audi Burlington team provided such excellent care to you! We look forward to seeing you again for your next service!

October 22, 2021

Easy to make a service appointment online, nice loaner and my car was ready on schedule. I also needed some additional work and was easy to confirm via text while the service department had my car. Than More

by Schnaller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Oct 25, 2021 -

Audi Burlington responded

We're pleased to hear we've made your visit to our service center so enjoyable! Thank you for leaving Gary and the Audi Burlington team your fantastic five-star review!

October 21, 2021

Fixed. Very efficient and easy to do business with. Great time at Audi Burlington. Would recommend. More

by mark.stevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly
Oct 21, 2021 -

Audi Burlington responded

Mark, we are so happy to hear that you had such a great time working with our team at Audi Burlington! Thank you so much!

October 19, 2021

I brought in my Audi Q5 and Audi A4 Gary in the Service department assisted me on saving on my service policy on having a extend policy to cover a bummer to bumper coverage. The oil and fluids were covered More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carmam 5 Stars
Oct 20, 2021 -

Audi Burlington responded

We're so glad Gary and the Audi Burlington team provided five-star care to your Q5 and A4, William! It means so much to hear you feel confident coming to us for your routine maintenance and repairs! We look forward to providing awesome experiences like this again! Thank you!

October 18, 2021

Ray made the visit quick and easy. Thanks!!Looking Ray made the visit quick and easy. Thanks!! Looking forward to dealing with him in the future. More

by Pgillan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Oct 20, 2021 -

Audi Burlington responded

Thank you for the wonderful feedback - Ray will be so happy to hear it! Your business is greatly appreciated by all of us here at Audi Burlington and we look forward to seeing you again next time!

October 18, 2021

I was able to make an appointment fir the following day. The service was performed promptly, and the price was a lot lower than I expected. Thank you, Jim! More

by bosgeek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Audi Burlington responded

Thank you for taking the time to review your recent visit with us! Your business is greatly appreciated by all of us here at Audi Burlington and we hope to see you again next time!

October 15, 2021

Car detail was exceptional inside detail as well as outside , car return was on time as promise ! More

by njma53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison, Sven Curkic, Ashley Downey
Oct 15, 2021 -

Audi Burlington responded

We're happy the Audi Burlington team could make your experience memorable! Thank you for rating us five stars!

October 14, 2021

I highly recommend Jim P and the service team. They are straight forward and efficient. More

by c21adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Audi Burlington responded

It means the world to us that Jim and the service team earned your business and five-star rating! Thank you so much for being part of the Audi Burlington family!

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