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Audi Dallas
Dallas, TX
2,626 Reviews
We thank you for choosing Audi Dallas for all your New and Pre-owned Audi vehicle needs.
Audi Dallas, your Premier Dallas Audi Dealer, located in Dallas Texas has been the #1 Audi volume leader in the Dallas and Fort Worth Metroplex for years. To be the Dallas Audi leader year after year, we must exceed our customer's expectations by having expert Audi Service, going the extra mile for our Audi customers and of course providing low prices on exceptional New and Used Audi's, cars, vans, truck and SUVs.
Audi Dallas is a Dallas Audi Dealer offering a courteous Internet sales staff to make your next Audi purchase or lease the easiest and most pleasurable experience you have ever had purchasing an automobile. Conveniently located in Dallas, we serve the whole DFW area including Fort Worth, Plano and Grapevine.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,626 reviews
November 18, 2021
Brent and Chen at Audi Dallas were incredible! Best dealership experience I have ever had. They were genuine, helpful, patient and I will be recommending them to all who need a vehicle. They listened a dealership experience I have ever had. They were genuine, helpful, patient and I will be recommending them to all who need a vehicle. They listened and did what no other dealership could for me and I love my new vehicle! 🌟 🌟 🌟 🌟 🌟 More
by Izzy23
November 17, 2021
An excellent buying experience with Jeff Davidson and the whole Audi Dallas team. All were professional, courteous, and took care of every detail. Very satisfied with our new Q5 and pleased to have done bus whole Audi Dallas team. All were professional, courteous, and took care of every detail. Very satisfied with our new Q5 and pleased to have done business with Audi Dallas. More
by GinnyTurner
Employees Worked With
Jeff Davidson, Drew Nigo
November 16, 2021
Getting anything done at Audi Dallas is always super easy and done well. They make sure you and your vehicle re taken care of quickly and with the least amount of disruption. and done well. They make sure you and your vehicle re taken care of quickly and with the least amount of disruption. More
by davidmt
Employees Worked With
November 15, 2021
Quick and painless purchase of a nice used Audi. I found the 2021 Audit A3 online, made an appointment to take the vehicle for a test drive and Jeff Davidson, the Audit Brand Specialist, worked quickly to h the 2021 Audit A3 online, made an appointment to take the vehicle for a test drive and Jeff Davidson, the Audit Brand Specialist, worked quickly to have the keys to the car in my hand in less than 90 minutes. The team is professional and friendly. It was a nice purchasing experience. More
by lneuge
Employees Worked With
Jeff Davidson
November 13, 2021
Kacy Hendricks was efficient and professional, as was Ally in finance. No surprises…the price was as agreed, and the interest rate was exceptional. Top notch Audi dealership. This was my 10th or so ne Ally in finance. No surprises…the price was as agreed, and the interest rate was exceptional. Top notch Audi dealership. This was my 10th or so new Audi in the last 8 years, first at Audi Dallas…Audi Dallas will be on my list of preferred Audi dealers More
by Don Istook
November 11, 2021
Excellent customer service. Michael Redd exceeded my expectations at point of sale. I've purchased a car from.Audi Dallas twice and Mr. Redd along with the financial department,service dept. etc were ex expectations at point of sale. I've purchased a car from.Audi Dallas twice and Mr. Redd along with the financial department,service dept. etc were exceptional in services during the purchase. More
by sharonavrx
November 10, 2021
Came in looking for a new car after being in a wreck. Stephen Rosenkrantz was awesome everything went smoothly and he made me feel very comfortable and heard when i voiced any questions or concerns i had Stephen Rosenkrantz was awesome everything went smoothly and he made me feel very comfortable and heard when i voiced any questions or concerns i had about the car if i ever need another vehicle or anyone i know needs one I will definitely send them to Stephen in the future More
by ricardopadilla53
Employees Worked With
November 09, 2021
Six weeks after I purchased a car from them. I contracted the DMV to get a status on the car title and permanent license plates since I only had 2 weeks left on the temporary plates. I was informed that Aud the DMV to get a status on the car title and permanent license plates since I only had 2 weeks left on the temporary plates. I was informed that Audi Dallas hadn't filed the paperwork for the plates or title. I reached out to Adam Figueroa who is the pre-owned director at Audi Dallas. He told me that they did not have the title but were working on getting it and if need be they would get me a new temporary plate. I was okay with this, but little did I know this is where my real frustration would begin. When I didn't hear back from Adam (current plates now expire in 2 days) I email him, his reply was " My expectation is that I should have the plate in the next 24hrs to send to you. The state no longer allows us to print tags here at the dealership". After 24 hrs I called Adam to ask him to send me the tracking number and to send them for 10:30 delivery since the current plates would expire the day before. When I inquired why they delayed filing for the 30 extension He told me that they couldn't file earlier because it would cancel the current temporary plate. The following day (plates expire at midnight), I reach out again to Adam requesting the tracking number. He sends the tracking number but when I run a trace get this message "This is not a valid tracking number the sender canceled the shipment". I reach to Adam for a third time asking for a valid tracking number and to remind him that it needs to be sent for 10:30 delivery. He sends me a PDF copy of the receipt for the plates with a new tracking number but refuses to send for it 10:30 delivery. When I explain the obvious that I won't be able to drive the car until I get the new plates His reply is " You can print the pdf out and show it to any officer if you get pulled over and explain the situation. I simply told you that you would have a plate by the next day. It really should not be that big a deal". After this this comment I thought this guy has no concept of customer service and does not care what I go through because of Audi Dallas actions. If I'm going, get any kind concern for the situation they have put me in, I need to go above him. This was the best decision I could of made!!! I reached out to the CEO of Forbes, Todd Automotive who owns Audi Dallas. Within 30 minutes I received a call from Audi Dallas asking if I would be home for the next hour that they would like to hand deliver the new temporary plates me. Bottom line if you do have an issue with Audio Dallas I would suggest dealing with someone other than Adam Figueroa This was my second dealing with Adam below was my first I sold my Toyota Highlander to Audi Dallas on June 18th for $27,000.00. I had a loan on the car with Wells Fargo that had a balance of $10,207.67 Per Adam (sales manager) Wells Fargo cashed their check on July 2, 20201. Wells Fargo has closed the account. This left a balance of $16,792.33. That same day I purchased a used Lincoln MKT from them for 11,671.00. this left a balance of 4,805.19 owed to me. When I signed the paperwork with Allie Gantt she told me that I would receive a check within 2-3 weeks. I have called Naushad the last two days asking when I can pick up the check. Today I got a call from Adam stating that they will not pay me until they receive the title to Highlander. Let me first start by staying that they have sold the Highlander. Second Wells Fargo will no longer give me any information on title because they paid off the car so they could drag this on for as long as they want. Third getting the money owed to me has nothing to do with them having the title, that is between Audi Dallas and Wells Fargo. I originally posted the above review on google and yelp, within 5 hours of posting it Adam (sales manager) contacted me. He said if you take down the reviews, I'll get you a check. I agreed, picked up the check and deleted the reviews until I had title issues 3 More
by Deb
