Audi Dallas

Stephen went out of his way to address my questions about my new A6. He was also very knowledgeable about all the features on the vehicle. my new A6. He was also very knowledgeable about all the features on the vehicle. More

Very polite and courteous team. I would recommend others for sure. My sales persons were Awesome. Michael and Jaramy. Everyone was so nice and pleasant for sure. My sales persons were Awesome. Michael and Jaramy. Everyone was so nice and pleasant More

I am an out of state buyer. I live 4.5 hours from the dealership. I contacted the assistant sales manager about two cars that were off-lease. I planned to drive down on a Friday night, stay at a nearby dealership. I contacted the assistant sales manager about two cars that were off-lease. I planned to drive down on a Friday night, stay at a nearby hotel, and buy the car and return home the next morning. On Friday 6/26, I emailed and asked if the cars were available and if they would be ready. I was told they would be ready. My e-mail the previous day indicated I intended to take the car home the next day. I arrived Saturday morning, and as soon as I saw the first car, it was evident it was nowhere near being ready. It hadn’t even been detailed. The second car was the same. Our salesperson said they would have to go through the certification process and be detailed. There was also work that needed to be done in order to meet the CPO criteria. He said it would likely take a week to have one ready. I don’t appreciate being misled/lied to. I drove home empty handed and had to make a return trip for the car. I was disappointed at the lack of integrity and competence of the manager. He admitted he hadn’t even looked at the cars when I called that Friday to check on them. If I had only driven across town, I wouldn’t be so irritated, but I specifically checked before making the 4.5 hour drive. My experience was extremely disappointing. No representative of this dealership apologized or acknowledged the inconvenience. The used car salesperson stereotype is alive and well at Audi Dallas. More

My experiences with Audi Dallas have always been positive. I especially appreciate being kept informed about the services being provided. Kyle Jackson is a great service manager! positive. I especially appreciate being kept informed about the services being provided. Kyle Jackson is a great service manager! More

Kyle was very responsive and kept me up to date. Kyle even talked with me on his day off. He more than exceeded my expectations. even talked with me on his day off. He more than exceeded my expectations. More

Stephen and the Audi Sales and Finance teams were easy to work with. They provided a hassle free process and earned my trust and respect. work with. They provided a hassle free process and earned my trust and respect. More

GREAT BUYING EXPERIANCE Katia was a very professional Knowledgeable of every step of the buying process, I enjoy her no-pressure style and will go back for my next car. Her r Katia was a very professional Knowledgeable of every step of the buying process, I enjoy her no-pressure style and will go back for my next car. Her recommendations made the purchase faster, easier, and a great deal. Thank you very much for the outstanding customer service. More

I’ve bought 15 cars from 10 different dealerships in the past 20 years. Without a doubt, my experience with Stephen Rosekrantz at Dallas Audi was far and away the best buying experience. Well-informed, no past 20 years. Without a doubt, my experience with Stephen Rosekrantz at Dallas Audi was far and away the best buying experience. Well-informed, no pressure salesmanship - always attuned to my needs. Could not recommend more. More

From start to finish, the buying experience was excellent. Even while wearing masks, Stephen, Aaron and Jordan all were super kind and helpful. I strongly recommend seeing them if you’re in the mar excellent. Even while wearing masks, Stephen, Aaron and Jordan all were super kind and helpful. I strongly recommend seeing them if you’re in the market for a new Audi! More

Found an amazing deal online and we coordinated everything from San Antonio with Stephen R. He picked my wife and I up from the airport, we test drove, and signed our deal- out in an hour. Very hi everything from San Antonio with Stephen R. He picked my wife and I up from the airport, we test drove, and signed our deal- out in an hour. Very highly recommend Stephen, he was professional, courteous, and very prompt. Great overall experience and will be working with Audi Dallas 2.0 again. More