Audi Dallas

Great customer service! Marvin did an excellent job! I needed new tires before work. My issue was fixed promptly and professionally. I appreciate the effort made to get me in Marvin did an excellent job! I needed new tires before work. My issue was fixed promptly and professionally. I appreciate the effort made to get me in & out in time to make it to work More

Great Service Audi Dallas is my choice for ALL things Audi. Appointment for service was set for a time convenient to my schedule and my arrival was expected. Work w Audi Dallas is my choice for ALL things Audi. Appointment for service was set for a time convenient to my schedule and my arrival was expected. Work was completed in time and manner communicated at drop off. Great experience. Great Service. Great Dealership. More

Excellent Always top notch service at Audi Dallas. From the service representatives to the sales team, they make everyone feel important. Always prompt, timely Always top notch service at Audi Dallas. From the service representatives to the sales team, they make everyone feel important. Always prompt, timely and hospitable. More

Happy foreigner We recently have moved to Dallas from South Africa, obviously we were in need for some vehicles, being part of the Audi family in South Africa our fir We recently have moved to Dallas from South Africa, obviously we were in need for some vehicles, being part of the Audi family in South Africa our first choice was Audi but then also try something new. We were blown away by tye service we received from Audi Dallas especially Rick Nelson who really went out of his way to make the process as smooth and seamless as possible. Also a massive thanks to the rest of the team at Audi Dallas who made this possible its greatly appreciated. More

Excellent salesman Rick Nelson is the best person to work with. He is very knowledgeable and makes buying/leasing easy and hassle free. I would recommend him and Audi Da Rick Nelson is the best person to work with. He is very knowledgeable and makes buying/leasing easy and hassle free. I would recommend him and Audi Dallas. More

Service Experience I took my Audi in for a minor issue in the middle of the day during a holiday week. They took me without an appointment and service was completed with I took my Audi in for a minor issue in the middle of the day during a holiday week. They took me without an appointment and service was completed within the hour. Great job, Adam! More

No pressure, Fair deal. No corporate owned BS dealership Made inquiry on the internet to several dealerships. Chris responsiveness was the fastest. He was knowledgeable and no pressure. Pro all the was. Fina Made inquiry on the internet to several dealerships. Chris responsiveness was the fastest. He was knowledgeable and no pressure. Pro all the was. Finance was fairly quick and delivery was great More

Buyer beware BUYER BEWARE!!!! purchased a 2012 Benz s550 from Audi of Dallas in June 2018 - I drove the vehicle for less than 5 months and put roughly 4K miles on BUYER BEWARE!!!! purchased a 2012 Benz s550 from Audi of Dallas in June 2018 - I drove the vehicle for less than 5 months and put roughly 4K miles on it(original mileage was around 25k). Check engine light came on at 28k mileage, drove the vehicle to my local Benz dealership and got the shock of my life. Vehicle needed $14,000.00 in repairs - emailed a Manager at Audi of Dallas to complain. He emailed me back claiming to be in shock and requested I send him the repair quote from Benz. He also suggested I get a second opinion. I got a second opinion - which verified the repair quote from Benz of Plano. I also forwarded him the repair quote. Bottom line, they decided to give me the runaround. My only recourse now is to inform the unsuspecting customers of Audi of Dallas. Please do your due diligence when dealing with Audi of Dallas - have vehicle inspected by a trained technician before purchasing it from this dealer. They may appear to be beyond reproach - don’t be fooled. They are no different from the seedy dealerships you may stumble upon in rundown areas of DFW. They lack honor and integrity( based on my experience dealing with them) They have no issue cheating you out of your hard earned money. BUYER BEWARE!!!! More

Recall work and consequential additional cost of 4 x tire re Took car in for recall work to be done and was advised to have 4 x tires changed which was unrelated. I’m ok with the advice of changing tires and had Took car in for recall work to be done and was advised to have 4 x tires changed which was unrelated. I’m ok with the advice of changing tires and had them do the work, however I was disappointed that there was no mention of tire deterioration at the previous service which was completed only a couple of months before More

Everything was great. I have given Audi of Dallas an excellent rating due to the prompt service that was given, all of the staff were friendly and helpful and the cleanline I have given Audi of Dallas an excellent rating due to the prompt service that was given, all of the staff were friendly and helpful and the cleanliness of the facility. More