Audi Dallas

Great sales person I found a car on the dealership website one evening. I called to speak to used car sales and luckily was connected with John Kimberly. I met with hi I found a car on the dealership website one evening. I called to speak to used car sales and luckily was connected with John Kimberly. I met with him the next morning, test drove the car, and 1-1/2 hours later was out the door. Mr. Kimberly could not have been nicer. He was sincere, honest, and very accommodating. I usually feel like salespeople are very slick talkers and always have "commission" on the brain. I never got this feeling with John. I have bought 10 cars in my life and this was the BEST car buying experience ever. I would recommend Audi Dallas (Auto Dallas-used) to anyone looking for a car. Request John Kimberly and finally have a pleasurable car-buying experience. More

Service repair I had a nice experience..the service and staff was professional n nice .. I think the service guy name was Kyle, he is the best I had a nice experience..the service and staff was professional n nice .. I think the service guy name was Kyle, he is the best More

Cheaters This review is for Michael Redd and Brett A Huneycutt. We were in the market for Audi Q7 since December 30 was our wedding anniversary so I wanted to This review is for Michael Redd and Brett A Huneycutt. We were in the market for Audi Q7 since December 30 was our wedding anniversary so I wanted to gift a Q7 to my wife. During Christmas time I browsed through the Audi Dallas website searching for a Q7 and found some vehicles that interest me. I requested inquiry and was connected to Michael Redd who couldn't provide me required information. On December 29 which was a working day for me, Michael Redd called me in the morning that he can work out a car and a deal with trade in of my car and and that I should come to him. I left work at 1:30 pm and waited for him, while he was working with another customer till 2:30 pm. From 2:30 pm to 3:45 pm we finalized a car, worked out numbers and agreed the terms. I requested to see the car and at that time time they informed me that the car is at another dealer and they would get it towed to this showroom and I should get the car on Jan 2 ,2018. They took my credit card information and driver license copy and gave me a "Pre Paid Lease Worksheet" for the trade in and new car information. I was okay with waiting till Jan 2, 2018 and shared the good news with my wife (Q7 was for her). We called Michael to check on Jan 2, 2018, he did not respond. We called next day, again he dodged us and texted back "Sorry for the delay. It has not arrived yet". We tried reaching out to him on a daily basis till he texted us back on Jan 5 that come at 11 am on Jan 6. I asked him if I need to bring my wife with me and if the car has arrived to which he wrote " Sorry I'm not sure, I too a few days off but I'm back tomorrow. I'll let you know first thing." Surely he did not message us back or returned our calls and text. We live in Frisco Texas which is around 45 minutes away from the Audi Dallas show room. We went to the showroom on Jan 6 where we met with Brett Huneycutt, who informed us that they are still trying to get the car to the showroom and by Monday Jan 8, we should check with him. He informed us that the worst case scenario would be that the car would arrive by Jan 10. We did not hear back from Brett on Jan 8 and neither on Jan 10 so I called him on Jan 11 and it is then he informed me that the car is sold and they will find similar car for me and call me back. How can they car be sold? when we signed the paperwork and gave our credit card... As of today they haven't called me. We lost the appraisal value for our old which I appraised at CarMax and the value was valid till 01/03/2018, missed out on the Winter Sale that Audit was having and MOST IMPORTANTLY completely messed up our anniversary. Just because two of AUDI Dallas employee played tricks on us. More

Easy to work with Brett was awesome to work with. This was my first time getting my own car and Brett made everything really easy. Would highly recommend working with Brett was awesome to work with. This was my first time getting my own car and Brett made everything really easy. Would highly recommend working with him. More

Amazing, Knowledgeable, Friendly - Exceptional Experience I was recently referred to Audi Dallas due to the exceptional talent and service this dealership provides. My wife and I were searching for a specific I was recently referred to Audi Dallas due to the exceptional talent and service this dealership provides. My wife and I were searching for a specific car and they helped us track down the exact model. The team was straight forward and made the car leasing process super easy. We will definitely buy/lease our next Audi from the team as well as highly refer and of our friends or family to do business with Audi Dallas. More

Overall great experience. Audi Dallas is the best place to go to get your Audi serviced. Very friendly and knowledgeable staff. They pinpointed the problem with my SIM card n Audi Dallas is the best place to go to get your Audi serviced. Very friendly and knowledgeable staff. They pinpointed the problem with my SIM card not being read by my MMI System. More

Exceptional Customer Service I had a flat tire that needed to be replaced. I arrived and spoke with Marvin Clayton who, as always, made this a painless experience. He arranged for I had a flat tire that needed to be replaced. I arrived and spoke with Marvin Clayton who, as always, made this a painless experience. He arranged for a replacement tire and I had my car back good as new in less than 2 hours. More

Audi Dallas Review This is my second Audi to purchase from Audi Dallas. I was extremely pleased with my first purchase which was a certified pre-owned A4. The service This is my second Audi to purchase from Audi Dallas. I was extremely pleased with my first purchase which was a certified pre-owned A4. The service department was always extremely professional and efficient. Our service advisor, Jordan Windham was always available and helpful either via telephone or in person. We recently purchased a new A4 at Audi Dallas due to our positive experience with the service department. More

Purchase of a new Q5 Service was terrific and friendly by everyone at the dealership. They worked to accommodate my time schedule. Both Jack and Arti were honest and upf Service was terrific and friendly by everyone at the dealership. They worked to accommodate my time schedule. Both Jack and Arti were honest and upfront in answering my questions. It made a big impact that they both drove Audi’s and could speak not only educated but with authenticity. More