Audi Dallas

Excellent Service John is very friendly and easy to work with. He welcomed us with open arm and addressed most of our questions and accommodated most our needs. My only John is very friendly and easy to work with. He welcomed us with open arm and addressed most of our questions and accommodated most our needs. My only issue was the financing arrangement. Our understanding was we will be financed with 2% interest given our excellent credit and down payment But Mike pushed on us a subprime rate of 3,9% which is higher than my mortgage.rate and he gave us no explanation other than we were agreed to the estimate monthly payment range which is very dishonest. As a result, we decided to forgo some of the service plans we may have added otherwise. However, we communicated our disappointment to the dealership and they addressed our concern and decided to give us $350 in Amex gift certificate. The reason I am giving this dealership 5 star is because of the exceptional service we received from John and the dealership promptness at addressing our issue. I will definitely do business with this dealership and John but with a different finance person, Mekdes More

Purchase of 2017 A4 Really enjoyed working with John Kimberly on the process of getting my new Audi A4. He was an absolute pleasure to work with and worked hard to get me Really enjoyed working with John Kimberly on the process of getting my new Audi A4. He was an absolute pleasure to work with and worked hard to get me the best deal possible. I would definitely recommend him to anybody interested in purchasing an Audi. More

Purchase of Q5 A good friend referred us to this dealership and John Paul. He was a straight shooter and made the process very easy!! He did not try to sell us up or A good friend referred us to this dealership and John Paul. He was a straight shooter and made the process very easy!! He did not try to sell us up or down and instead listened to our needs and expectations which made our experience great. I will not hesitate to refer John Paul to anyone. More

LEARN to service a car properly NEVER service your car at this location. Ask them politely to service your car because you think there is something wrong and they send you on your wa NEVER service your car at this location. Ask them politely to service your car because you think there is something wrong and they send you on your way! My car has 45k miles on it and several parts have completely failed, BUT apparently that is normal wear and tear. NOW, i have to replace a part that AUID SHOULD have checked themselves. Instead they hide behind their techinical service bulletin xxxxxxxxx. I promise you will be disappointed not only with your AUDI, but also with the "SERVICE" provided. LEARN to take care of customers that are supposed to be with you a lifetime. More

First time experience at an Audi dealership Leasing a brand new A3 with JP at Audi Dallas was an absolute pleasure. He and his manager Brett were patient with me as I continued to test drive oth Leasing a brand new A3 with JP at Audi Dallas was an absolute pleasure. He and his manager Brett were patient with me as I continued to test drive other cars and continued to work to provide the best lease terms for my situation. At the end of the day they went out of their way to make the experience as pain free and fun as I have ever had. Thank you. Sincerely, C. Garcia More

Great Audi family I was coming over from a 15 yr relationship with Lexus. Not only did Audi share financial incentives but also made sure I had the information and rel I was coming over from a 15 yr relationship with Lexus. Not only did Audi share financial incentives but also made sure I had the information and relationships established at Audi to enjoy by new Q5. More

So smooth I felt like I was dealing with my dad!! Usually when a person goes to buy a car you enter the situation always somewhat on edge. I spoke with John Kimberly before, told him about my needs an Usually when a person goes to buy a car you enter the situation always somewhat on edge. I spoke with John Kimberly before, told him about my needs and we set-up and appointment. When we arrived he was ready for me. He is the total opposite to a "typical" slick car salesman! Makes a person feel comfortable about the process. Audi Dallas went above and beyond to ensure we drove off with exactly what we wanted. Kudos to the team! We look forward to working with John & Thomas in the future!! Thanks, M & E. Cordoba More

Leasing the New Audi Q5 I recently leased a new Audi Q5 from Audi Dallas. Very friendly and welcoming staff. Lauren Nunez helped guide me through the sale. She was very knowl I recently leased a new Audi Q5 from Audi Dallas. Very friendly and welcoming staff. Lauren Nunez helped guide me through the sale. She was very knowledgeable and helpful throughout the entire process. She made the entire experience stress-free and easy! She did a great job. More

Top Notch This is my second lease at Audi Dallas. Both times I leased the A4. I was out the door both times in about 2 hours. Aaron was my sales associate and N This is my second lease at Audi Dallas. Both times I leased the A4. I was out the door both times in about 2 hours. Aaron was my sales associate and Nichole helped set it up. Both were top notch and so friendly. I didn't even haggle over price. The first offer was fair and I felt they really wanted my business so they made their best offer first. This REALLY is the way car buying should be. I will be a repeat customer at Audi Dallas and my first choice would be Aaron. More

great car-buying experience This is the second Audi that I have bought from Audi Dallas. I really like the buying experience there.. The sales staff is customer friendly- helpful This is the second Audi that I have bought from Audi Dallas. I really like the buying experience there.. The sales staff is customer friendly- helpful, knowledgeable, and NOT aggresive or pushy! Real pros that made extra effort to get me the right car at a fair price! I like John K who finalized my deal... just a friendly pro who was really helpful! More